Posted Jul 02, 2026 69 views
We are looking for a skilled IT Support Technician to join our team and provide comprehensive technical assistance across the organization. The successful candidate will be responsible for troubleshooting hardware, software, and network issues to ensure the smooth operation of our IT infrastructure. This role involves hands-on maintenance of desktops, laptops, printers, and network devices, as well as managing user accounts and adhering to IT security protocols. The position is based on-site and offers a competitive monthly salary.
Key Responsibilities
Provide technical support to employees by resolving hardware, software, and network-related issues promptly. Install, configure, and maintain desktops, laptops, printers, and other IT equipment to ensure optimal performance. Troubleshoot Windows operating systems, software applications, and connectivity problems to minimize downtime. Set up user accounts, configure email settings, and manage system access permissions in accordance with company policies.
Monitor and maintain office LAN, Wi-Fi, internet connectivity, and networking devices to guarantee reliable network performance. Install, update, and maintain antivirus and security software to protect IT assets from threats. Perform routine system maintenance tasks, including backups and software updates, to ensure data integrity and system stability. Maintain accurate inventory records for computers, peripherals, and networking equipment to support asset management.
Coordinate with internet service providers and third-party vendors as necessary to resolve external technical issues. Document technical problems and maintain detailed support records to track recurring issues and solutions. Assist in onboarding new employees by setting up workstations and user accounts, ensuring a smooth transition. Ensure compliance with company IT policies and cybersecurity standards at all times.
Required Qualifications
Proven experience providing technical support in an office environment is essential. Strong knowledge of Windows operating systems and commonly used software applications is required. Experience with hardware installation, configuration, and troubleshooting is necessary. Familiarity with network management, including LAN, Wi-Fi, and internet connectivity, is important for this role.
Ability to manage user accounts and system access permissions effectively is expected. Understanding of antivirus and security software installation and maintenance is critical. Excellent problem-solving skills and attention to detail are needed to diagnose and resolve technical issues efficiently. Good communication skills are required to assist employees clearly and coordinate with vendors professionally.
Preferred Qualifications and Benefits
Prior experience working with third-party service providers and internet service providers is advantageous. Knowledge of IT asset management and inventory control will be beneficial. The ability to document technical issues clearly and maintain organized support records is preferred. The role offers a competitive monthly salary ranging from Rs45,000 to Rs55,000. The work location is on-site, allowing direct interaction with team members and IT infrastructure.
This position presents an excellent opportunity to contribute to the effective functioning of IT systems while supporting a dynamic workplace. Candidates with a proactive approach to IT support and a commitment to maintaining high service standards are encouraged to apply.
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Job Details
Atrium Solution Lahore
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