IT Support & Networking

We are seeking a dependable and motivated IT Support Executive to join our team. This role involves providing daily technical assistance to employees, resolving IT-related issues efficiently, and ensuring the seamless functioning of all company systems and equipment. The ideal candidate will be proactive, detail-oriented, and capable of managing multiple tasks in a fast-paced environment.

Key Responsibilities:
- Provide technical support to employees for hardware, software, and system-related issues.
- Install, configure, and maintain computers, software, printers, and other IT equipment.
- Troubleshoot network, internet, email, and connectivity problems to minimize downtime.
- Manage user accounts, system access, and enforce basic IT security protocols.
- Monitor and maintain company IT systems and equipment to ensure optimal performance.
- Perform regular system updates, backups, and routine maintenance tasks.
- Identify and resolve technical issues promptly to support daily operations.
- Maintain accurate records of IT equipment and document technical issues.
- Coordinate with external vendors and service providers when necessary.
- Ensure IT systems remain secure, functional, and available for all users.

Required Qualifications:
- 1 to 2 years of experience in IT support or a related role.
- Basic knowledge of computer hardware, software, and networking principles.
- Familiarity with Windows operating systems and common office productivity applications.
- Understanding of LAN, Wi-Fi, routers, and basic troubleshooting techniques.
- Strong problem-solving abilities and effective communication skills.
- Ability to manage multiple technical issues simultaneously and prioritize tasks efficiently.
- High attention to detail and a willingness to continuously learn and improve.

Preferred Qualifications and Benefits:
- Knowledge of network configuration and advanced troubleshooting is an advantage.
- Basic understanding of cybersecurity practices and data protection measures.
- Experience working with CCTV systems, printers, biometric devices, or other office IT equipment is a plus.
- Competitive monthly salary ranging from Rs50,000 to Rs75,000.
- This position requires working on-site to provide hands-on support and ensure quick resolution of issues.

This role offers an excellent opportunity for IT professionals looking to develop their skills in a dynamic environment while contributing to the smooth operation of company technology infrastructure.