Posted Sep 14, 2023 192 views
- Engage with potential customers through outbound calls and provide information about our products or services.
- Actively listen to customers' needs, address their inquiries, and offer suitable solutions that align with their requirements.
- Use persuasive sales techniques to convert leads into sales, meeting or exceeding individual and team sales targets.
- Follow established sales scripts and processes to provide consistent and high-quality customer experiences.
- Collaborate with team members and sales supervisors to identify opportunities, share best practices, and contribute to overall team success.
- Stay knowledgeable about the features, benefits, and competitive advantages of our products or services to effectively communicate value propositions to customers.
- Proactively identify upselling or cross-selling opportunities to maximize sales revenue and enhance customer satisfaction.
- Handle customer objections or concerns with professionalism, empathy, and a focus on problem-solving.
- Continuously update and enhance product knowledge through training sessions, self-study, and staying informed about industry trends.
Requirements:
- Proven experience as a successful Sales Executive, preferably in a Call Center environment.
- Excellent communication and interpersonal abilities to interact with clients and internal stakeholders.
- Demonstrated track record of meeting and exceeding sales targets.
- Proficiency in using CRM software and sales tools to manage leads, opportunities, and sales activities.
- Resilience and adaptability to work in a fast-paced and dynamic environment.
- Bachelor's degree in Business, Marketing, or a related field (preferred).
Skills
Job Details
J Telemarketing
We know people want to work for a company that cares and we do. Corporate social responsibility has always been part of our heritage. We believe a company can only maintain success by making a valuable contribution to society. Getting involved in our local communities, giving something back to society and protecting the environment are activities driven by our people and supported by our culture.
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