SALES MANAGER (Retail)

Jamal Polymers seeks an experienced Sales Manager (Retail) with a strong background in the sales of PVC, PPRC pipe manufacturing products, HDPE pipes and fittings, rooftop water tanks, and related accessories. This role requires a professional who can lead and manage a team of six sales personnel, driving sales growth while maintaining excellent customer relationships. The ideal candidate will have at least eight years of experience in retail sales management within the piping and accessories industry. They will demonstrate exceptional skills in retail sales analytics, customer feedback analysis, and customer relationship management. As a Sales Manager, the candidate will focus on developing strategic sales plans, managing day-to-day retail sales operations, and coaching the sales team to achieve set targets. The role necessitates fostering customer service excellence by understanding customer needs and market trends within the pipe manufacturing sector. The candidate will play a critical role in driving revenue through effective team leadership, monitoring sales metrics, and implementing continuous improvements based on customer insights and retail analytics.
Responsibilities

Develop and implement effective retail sales strategies specific to PVC, PPRC pipes, HDPE pipes, rooftop water tanks, and related accessories to achieve company sales targets.
Lead, mentor, and manage a team of six sales professionals, providing clear direction, performance feedback, and motivation to maximize individual and team productivity.
Maintain strong customer relationships by understanding client requirements and providing tailored solutions that enhance customer satisfaction and loyalty.
Analyze retail sales data and customer feedback regularly to identify market trends, opportunities for growth, and areas for improvement in sales processes.
Coordinate with production and supply chain teams to ensure product availability aligns with sales forecasts and customer demands.
Drive retail sales activities directly when necessary, including negotiating contracts and closing major deals with key customers.
Train and develop the sales team on product knowledge, sales techniques, and customer service protocols to ensure consistent service quality.
Monitor competitors activities and pricing to maintain Jamal Polymers' competitive edge in the retail market.
Prepare detailed sales reports and forecasts for senior management, highlighting progress towards sales targets and market challenges.
Ensure compliance with company policies and industry regulations in all sales activities.