Posted May 27, 2021
1. Maintaining a positive, empathetic, and professional attitude toward customers at all times.
2. Responding promptly to customer inquiries.
3. Communicating with customers through various channels.
4. Acknowledging and resolving customer complaints.
5. Knowing our products inside and out so that you can answer questions.
6. Processing orders, forms, applications, and requests.
7. Keeping records of customer interactions, transactions, comments and complaints.
8. Communicating and coordinating with colleagues as necessary.
9. Providing feedback on the efficiency of the customer service process.
10. Ensure customer satisfaction and provide professional customer support.
Skills
Job Details
Jazba Food Services (Pvt) Limited
Jazba Food Services (pvt) Limited is the master franchisor of Pakistan’s first street food franchise BHOLU and one of the oldest bakery in Karachi, Sacha’s. Founded in 2012 & duly registered under the Companies Ordinance, 1984 in 2012 with singular outlet, Currently operating multiple outlets across Karachi and online cake website with day by day increasing brand loyalty through our high standards of food, taste and service orientation.
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