Jazz Business Consultant

Grade Level: L2
Location: Faisalabad

Jazz Business Consultant (JBC) plays a vital role in partnering with corporate clients to understand their business needs and deliver customized Fixed Connectivity solutions. This includes services such as CIR, MPLS, VPN, SD-WAN, and networking equipment. The JBC is responsible for driving revenue growth through tailored offerings while ensuring client retention, upselling, and overall satisfaction. The role requires proactive relationship management, daily engagement with large B2B accounts, and consistent achievement of sales targets. Reporting directly to the Regional Manager, the JBC operates within the Account Management department to support Jazz’s business objectives.

Key Responsibilities
- Engage with clients to thoroughly understand their business requirements and offer tailored Fixed Connectivity solutions including CIR, MPLS (L2/L3), VPN, SD-WAN, and networking equipment.
- Consistently meet or exceed monthly sales and revenue targets across Fixed Connectivity and ICT product lines, aligning with annual goals.
- Manage assigned portfolios effectively to drive customer retention, achieve recovery targets, and minimize churn.
- Conduct a minimum of three daily visits to large B2B accounts to generate new business opportunities and identify cross-selling and upselling prospects.
- Increase penetration within tagged accounts by identifying revenue growth areas, resolving post-sales complaints, and focusing on new opportunities within existing clients.
- Proactively seek new accounts to expand the client base and generate additional revenue within the Fixed Connectivity and ICT domains.
- Build and maintain strong client relationships to promote revenue growth, deliver exceptional customer service, and introduce new product offerings.
- Prioritize high-value deals to establish a strong presence in key sectors and accounts, ensuring sustainable revenue and long-term partnerships.
- Conduct regular physical visits to tagged accounts, ensure timely resolution of client issues, and coordinate with internal teams to maintain high customer satisfaction.
- Collaborate closely with Pre-Sales, Customer Engagement, Fixed Connectivity Engineers, Sales Coordinators, Credit & Control, Channel Planning, Finance, and Product teams to ensure seamless service delivery.

Required Qualifications
- Basic understanding of emerging technologies such as digitalization, big data, security, ad-tech, IT hardware sales, and IoT.
- Proven selling experience in the corporate sector, particularly with internet/data products, GSM-based solutions, fixed connectivity, and M2M/IoT products.
- Experience working with OEMs, system integrators, and technology companies.
- Bachelor’s or Master’s degree, preferably combining Engineering/IT and Business disciplines.
- Dynamic, assertive, persistent, and motivated to identify and capitalize on opportunities within the Jazz Business Solutions corporate sector.
- Strong selling, negotiation, and presentation skills to effectively communicate with prospects and internal management.
- Ability to translate business requirements into high-level design language.
- Excellent market orientation and understanding of the corporate segment.
- Specialization in portfolio management.

Preferred Qualifications and Benefits
Jazz is recognized as a certified Top Employer, reflecting workplace standards aligned with leading global organizations. The company fosters an environment where employees can thrive through forward-looking leadership, an open culture, meaningful work, and continuous learning opportunities. Jazz’s core values—Customer Obsession, Truthfulness, Innovation, Collaboration, and Entrepreneurial spirit—guide decision-making and leadership, encouraging accountability and teamwork to create impactful solutions.

As Pakistan’s largest digital operator, Jazz serves over 100 million customers through connectivity, digital services, financial inclusion, entertainment, and insurance. Joining Jazz means contributing to a national-scale transformation by expanding access, unlocking opportunities, and building a more connected digital future. The company’s shared ambition is to enable a Better Life For All, shaping how employees work, innovate, and make a difference every day.