As one of the top employers in the country, Jazz epitomizes the philosophy that each Jazz employee is passionately living a better every day inspired and enabled by visionary leadership, a unique professional culture, a flourishing lifestyle and continuous learning and development.
 
Our team & you
 
We, as a team, are involved with all internal and external technical stakeholders to deliver value and yield revenue for our company. We play a significant part in network rollout initiatives by engaging in effective and coordinal liaison with external mobile operators through infrastructure sharing. We have streamlined the mechanisms of infrastructure sharing; and are now in the process of further improving the process in the light of the integration to create visibility of the Merge Co. entity. This is an opportunity for you to become part of something transformational – a new paradigm.
 
What the first 30-60-90 days in the job will look like?
-Within 30 days you will:
Attend and graduate from our company-wide on boarding process along with detailed orientation program where you will learn Jazz’s values, business, and products
Meet relevant stakeholders from different teams e.g. rollout, logistics, planning, operations and strategy
Meet respective teams to have overview of issues on sites in FATA
Develop understanding of infrastructure sharing mechanisms along with operational escalation matrix  
Develop understanding of operational escalation SOPs both internal and external
Develop understanding of contracts and approved services to sharing parties
 
-Within 60 days, you will:
Take charge of tracking and resolution of escalated operational issues
Looking after sites located at FATA
Build rapport with stakeholders such as network operations and OMO management team to work alongside them to achieve company goals
Grasp details of contractual SLAs and conflict management in operational issues on shared sites
Strive for continuous improvement in both the processes and the outcome
Identify opportunities for improvement.
 
 
-Within 90 days to onwards you will:
Responsible for sites located at FATA
Become responsible for complete site sharing operations support at HQ level
Benchmark performance of regions and OMOs to provide feedback to further improve performance
 
What we have done and what we will do with YOU
 
In the last one-year Jazz is a huge success story in terms of business transformation, we were market leaders and we still are market leaders but with huge margins specially after successful merger of Jazz and Warid.
 
A bit about you:
 
We are looking for someone who has relevant experience in technology and conflict management is not constrained by conventional practices and is able to think out of the box. We are looking for someone who is not afraid to experiment and develop new mechanisms; someone with a proven track record of delivering new and unique solutions for resolution of operational issues.
 
A bit about us:
Infrastructure sharing team is part of the Network deployment within Technology. The team is responsible for yielding revenue through hosting OMOs on JAZZ infrastructure and align with OMOs for JAZZ rollout.
Moreover, the team is responsible for operational issue management and resolution on shared sites.
The structure of the team you will join is:
·       A 6-member team (including the department head)
·       You will be part of a 4-member sub-team reporting to a manager
The two (02) main priorities of the team as a whole are:
·       Infrastructure sharing project management and coordination to enhance company revenue
·       Network Rollout and operational support on shared sites
 
With which other stakeholders the successful candidate will work with functional/regional/ within the team. What would be the result of those interactions if we assume 100% collaboration?
Ability to align with broader commercial objectives and provide constructive feedback on commercial initiatives with respect to infrastructure sharing (Operations, Strategy, Finance, Procurement, Regulatory)
Ability to coordinate with network operations team to effective create visibility to the management
Ability to coordinate with Regional teams to support them in their operational KPIs
 
The two (02) specific tasks that team was working on in the last 6 months with results.
·Merge-co rollout on shared basis
Performance visibility to Management through different Dashboards on sharing based projects
 
The three (03) must have past experiences the best candidate should have.
O&M support and field operations knowledge
Tracking, Reporting and KPI Monitoring
Conflict management, contractual SLA knowledge. Vendor management.
 
The two (02) must have technologies the candidate should have.T
Microsoft Excel
Microsoft Visio / PowerPoint

Essential skills must have: 
Problem Solving Abilities
Analytical & Presentation Skills
Stakeholder Management
Pressure Handling
 
 


Working at the VEON GROUP demands a high standard of business ethics and adherence to our legal obligations, our values and our Code of Conduct and supporting compliance policies and procedures. Our pioneering spirit is embodied in our values to be customer obsessed, entrepreneurial, innovative, collaborative, and truthful.  Being truthful requires us to act ethically, honestly, and with integrity.  By clicking on "Apply for this job", you confirm that you have read, understood and explicitly agree to the our Applicants Privacy Policy

Job Details

Total Positions:
1 Post
Job Type:
Job Location:
Gender:
No Preference
Apply Before:
Nov 17, 2017
Posting Date:
Oct 16, 2017

Jazz

Telecommunication / ISP · More than 5000 employees - Islamabad

Jazz is Pakistan's leading telecom service provider, spearheading service excellence and product innovation in the country. With a subscriber base above 50 million and a legacy of more than 20 years, Jazz maintains market leadership through cutting-edge, integrated technology, the strongest brands and the largest portfolio of value added services in the industry. Housing a nation-wide network of contact centers and an unparalleled fibre optic backbone of more than 10,000 kilometers,

Jazz has already invested billions of dollars in the country to date. It also provides uninterrupted countrywide connectivity, unmatched customer services and international roaming in over 150 countries. As a responsible entity, the company passionately supports education, health and environmental initiatives and promotes sustainable business practices.

Jazz offers exclusive & personalized tariff plans that empower customers and cater to the communication needs of a diverse group of people, from individuals to businessmen to corporate and multinationals. Through its innovative services and products, Jazz is set to bring about a digital revolution that will enable and transform societies towards a more progressive Pakistan.

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