General Responsibilities:

  • To adapt to the changing environment of NGO sector and forces of the competitive world.
  • To maintain constructive, purposeful, trust based and sincere relations with all colleagues working above or under whether directly or indirectly associated.
  • To continuously upgrade own knowledge, skills, attitude and application to become more valuable member of MAP family.
  • To update management and other concerned with any development, internal or external, which can be of help to improve quality, provide better services and effectiveness and efficiency.
  • To participate in all meetings, committees, forums, projects and assignments as required and expected.
  • To continuously think for betterment of MAP, its progress and its ability to fulfil its mission.
  • To maintain highest standards of honesty and integrity in all disciplines.

Key Responsibilities

  • Provide support in the development and implementation of HR policies
  • Comply with Muslim Aid policy, Code of Conduct and other legislations.
  • Provide support in hiring process as per the requirements of both Field Office and regional/project offices.
  • Regularly update HR personal/ project files and ensure all essential documents required for personal/ project file are with HR and properly update all HR record files/folders/letters/contracts)
  • Ensure timely issuance of offer letter/contract/appointment letters/extension/amendment letters to staff.
  • Dealing with insurance company in order to handle all related issues and timely clearance of IPD & life insurance claims
  • Ensure acknowledgement of HR policies & procedures.
  • Maintain staff monitoring log on fortnightly basis and maintain soft data of all HR data.
  • Manage/coordinate activities related to staff contracts, training registration for staff, performance evaluation, and handing/taking over procedures
  • Identify and resolve HR related issues of the organization in an effective and efficient manner as and when required.
  • Ensure the documentation of the performance Appraisal system and support throughout the appraisal process.
  • Support HR team to organize staff training sessions, workshops and activities
  • Facilitate staff induction and orientation sessions
  • Schedule and arrange interviews and selection process, prepare panel files etc.
  • Drafting letters to employees (promotion, increment, suspension, salary revision)
  • Help staff in the process of final settlement at the time of retirement, termination or resignation, ensure the proper documentation.
  • Ensure all the employees are encoded on the online EOBI portal within one month of joining and exit employees at the time of their departure.
  • EOBI payments submission to bank is processed with 1st week of each month and ensure maintenance of relevant working.
  • Process IPD and OPD claims of staff
  • Assist HR Manager in day to day HR Matters
  • Perform any other HR related duties assigned by the line manager.


  • Maintain up-to-date knowledge of effective HR approaches and local employment law developments and consistently apply these in the performance of the role. 
  • Proactively promote and implement equality of opportunities and diversity across MA Pakistan, and initiatives to improve staff wellbeing.
  • Maintained and stored all records in hard and soft copy formats in line with the internal data management and IT policies. 
  • Comply with all policies, procedures, legal and regulatory requirements. 
  • Champion our values. 

Perform any other duties commensurate with the accountabilities of the post.  

Job Details

Job Channel:
Functional Area:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Minimum Education:
Degree Title:
BBA- HR, MBA HR , Project Management, Professional HRM qualification
Career Level:
Experienced Professional
Minimum Experience:
2 Years (Relevant Experience with I/NGO)
Apply Before:
Oct 24, 2022
Posting Date:
Oct 12, 2022

Muslim Aid

N.G.O./Social Services · 301-600 employees - Islamabad

Muslim Aid, an international relief and development agency working to alleviate the suffering among the worlds poorest and most needy communities regardless of race, creed or nationality across the globe.

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