Dental Payment Posting Specialist

Job Summary
We are seeking a detail-oriented and experienced Dental Payment Posting Specialist to join our team. This role is crucial in ensuring accurate processing and posting of payments from dental insurance companies and patients. The ideal candidate will have a strong understanding of dental billing procedures, insurance verification, and claim management, combined with excellent communication skills and the ability to work efficiently in a fast-paced environment.

Key Responsibilities
The primary responsibility is to receive and process payments related to dental services, ensuring all transactions are accurately posted to patient accounts using medical billing software. This includes posting payments, adjustments, and denials while maintaining strict accuracy and confidentiality. The specialist will verify insurance coverage and benefits prior to billing to guarantee correct payment posting.

Reconciliation of payments against billing records is essential, requiring the resolution of any discrepancies or errors promptly. The role also involves following up on unpaid claims and outstanding balances by liaising with insurance companies and patients to facilitate timely payments.

Preparing and submitting electronic claims to dental insurance carriers must be done in compliance with current billing regulations. Maintaining detailed, organized records of all payment transactions, adjustments, and billing activities is critical for audit and reporting purposes.

Generating and analyzing reports related to payment posting, accounts receivable, and claim status will support effective financial management. The specialist will assist in resolving billing inquiries and patient concerns regarding payments, ensuring a high level of customer service.

Staying informed about changes in dental insurance billing codes, regulations, and industry best practices is necessary to maintain compliance and optimize billing processes.

Required Qualifications
Candidates must have a solid knowledge of dental terminology, procedures, and Current Dental Terminology (CDT) codes. Familiarity with medical billing software systems such as Dentrix or Eaglesoft is essential for efficient payment posting and billing operations.

A strong understanding of insurance verification, claim submission, and payment reconciliation processes is required. Attention to detail and accuracy are paramount, along with the ability to maintain the confidentiality of sensitive patient information.

Excellent verbal and written communication skills are necessary to interact professionally with patients and insurance representatives. The ability to work independently, prioritize multiple tasks, and meet deadlines in a dynamic environment is also critical.

Proficiency in Microsoft Office applications, especially Excel, is required for data analysis and reporting purposes.

Preferred Qualifications and Benefits
While not explicitly stated, candidates with prior experience in a dental office or healthcare billing environment will have an advantage. Familiarity with electronic claim submission platforms and knowledge of evolving dental insurance regulations will enhance job performance.

This position offers the opportunity to work in a supportive and professional setting where accuracy and patient service are valued. Continuous learning and staying updated with industry changes are encouraged to foster career growth.

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This role is ideal for a motivated individual who thrives in a detail-driven role and is committed to ensuring smooth financial operations within a dental practice. If you have the required skills and a passion for healthcare billing, we encourage you to apply.