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SKC Japan

جون ۰۵, ۲۰۲۵ شائع ہوئی 113 نے دیکھا Report Job

PKR. 25,000 - 25,000/Month

Job Summary
We are seeking a dedicated Customer Service Representative to join our international call center team. The ideal candidate will be responsible for delivering exceptional customer service by effectively communicating in English and handling inbound and outbound calls. This role demands professionalism, strong communication skills, and the ability to meet established performance targets. If you thrive in a fast-paced environment and are committed to providing high-quality support, this opportunity is perfect for you.

Key Responsibilities
- Communicate clearly and professionally in English with customers from diverse backgrounds, ensuring their needs are understood and addressed promptly.
- Manage and handle a high volume of calls within an international call center setting, maintaining composure and efficiency throughout each interaction.
- Deliver consistent, high-quality customer service by actively listening, resolving inquiries, and providing accurate information.
- Uphold company standards of professionalism in all customer interactions to foster positive relationships and enhance customer satisfaction.
- Achieve and exceed performance targets and key performance indicators (KPIs) as set by the company, contributing to the overall success of the team.

Required Qualifications
- Proficiency in English with excellent verbal communication skills, enabling effective interaction with customers globally.
- Previous experience in a call center or customer service role, preferably in an international environment.
- Strong interpersonal skills and the ability to maintain professionalism under pressure.
- Ability to multitask and handle a fast-paced workload while maintaining attention to detail.
- Commitment to meeting performance goals and delivering consistent results.

Preferred Qualifications and Benefits
While not explicitly stated, candidates with additional language skills or experience in international customer service environments will be considered favorably. Benefits typically include opportunities for career advancement, ongoing training, and a supportive team atmosphere.

If you are passionate about customer service and eager to contribute to a dynamic international team, we encourage you to apply for this rewarding position.