Job Summary
We are seeking a skilled and dedicated Telecom Installation Technician to join our team. The ideal candidate will be responsible for the installation and troubleshooting of various telecom services, including phone lines, internet cables, and TV fiber cables. This role requires a hands-on approach to resolving technical issues and addressing customer complaints promptly and effectively. The position demands a proactive individual with a strong technical background and excellent problem-solving skills.
Key Responsibilities
- Perform installation and troubleshooting of phone lines to ensure reliable connectivity for customers.
- Handle the installation and repair of internet cables, maintaining high standards of service quality.
- Install and troubleshoot TV fiber cables, ensuring optimal signal strength and uninterrupted service.
- Address and resolve customer complaints related to telecom services, providing timely and effective solutions.
- Maintain clear communication with customers during service calls to ensure satisfaction and understanding of the work performed.
- Travel to various job sites as required to complete installations and repairs efficiently.
Required Qualifications
- Diploma of Associate Engineering (DAE) in Electrical, Electronics, or Information Technology (3-year diploma) is mandatory.
- Demonstrated ability to independently handle installation and troubleshooting tasks related to telecom services.
- Strong technical aptitude and familiarity with telecom infrastructure and equipment.
- Must be male, as per job requirements.
- Ownership of a bike is mandatory to facilitate job-related travel to different locations.
Preferred Qualifications and Benefits
While not explicitly stated, candidates with prior experience in telecom installation and customer service will be highly regarded. The role offers an opportunity to work in a dynamic environment where technical skills are valued and developed. The requirement for a bike indicates the need for mobility and flexibility, which may also suggest potential for travel allowances or related benefits, depending on company policy.
This position is ideal for candidates looking to build a career in the telecom industry, offering hands-on experience with a variety of communication technologies. If you meet the qualifications and are ready to take on a challenging yet rewarding role, we encourage you to apply.