FRESH CALL CENTER AGENT

GENOZONE INTERNATIONAL MARKETING SOLUTION

Karachi , Pakistan

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Posted Jun 05, 2025 92 views Report Job

PKR. 25,000 - 25,000/Month

Job Summary
We are seeking a dedicated Customer Service Representative to join our team. The ideal candidate will be responsible for managing customer inquiries and complaints efficiently while maintaining accurate records of all interactions. This role requires a proactive individual who can identify customer needs and provide appropriate solutions, ensuring a positive customer experience. Strong communication skills, punctuality, and a responsible attitude are essential for success in this position.

Key Responsibilities
- Handle customer complaints and queries promptly and professionally, ensuring customer satisfaction.
- Maintain detailed and accurate records of all customer interactions to support follow-up and resolution processes.
- Identify and understand customer needs to offer tailored solutions that address their concerns effectively.

Required Qualifications
- Basic proficiency in English to communicate clearly with customers.
- Punctuality and a strong sense of responsibility, coupled with a positive and proactive attitude.
- Basic computer skills, including familiarity with common software and data entry, to manage records and customer information efficiently.

Preferred Qualifications and Benefits
While not explicitly mentioned, candidates who demonstrate excellent interpersonal skills and a willingness to learn will thrive in this role. This position offers an opportunity to develop customer service expertise in a supportive environment.

If you are committed to delivering excellent customer service and possess the required skills, we encourage you to apply and become a valuable member of our team.