Customer Support Specialist (B2B)

Job Summary
We are looking for a driven and enthusiastic Business Development Executive to join our team and play a pivotal role in expanding our client base within the B2B export industry. The successful candidate will focus on lead generation, client identification, and the creation of effective marketing strategies to fuel business growth. This position requires proactive communication with buyers via phone, email, and social media to understand and meet their importing needs. It offers valuable exposure to international markets along with hands-on training in digital marketing and B2B exports, making it an excellent opportunity for those eager to build a career in this dynamic sector.

Key Responsibilities
- Generate leads through various platforms to establish and maintain a strong sales pipeline.
- Identify and research potential clients within the business sector to uncover new opportunities.
- Develop and assess B2B marketing strategies aimed at increasing market outreach and client engagement.
- Conduct direct outreach to buyers using phone calls and emails to promote products and services.
- Actively engage with potential clients on social media platforms to better understand their importing requirements.
- Prepare and manage detailed weekly and monthly reports for premium clients, ensuring transparency and progress tracking.
- Accurately interpret customer needs in real time and provide tailored solutions that align with their business goals.

Required Qualifications
- Experience ranging from fresh graduates to candidates with up to 2 years in a related role.
- Bachelor’s degree in Business Administration is preferred but not mandatory.
- Strong proficiency in English, both written and verbal, to communicate effectively with clients and team members.
- Excellent problem-solving skills to navigate challenges and deliver solutions.
- Effective time management abilities to prioritize tasks and handle multiple responsibilities efficiently.

Preferred Qualifications and Benefits
- Comprehensive on-the-job training focused on Digital Marketing and B2B Exports to enhance professional skills.
- Exposure to international markets, providing a broad perspective on global business practices.
- Medical and life insurance coverage as part of the employee benefits package.
- Punctuality allowance included in the compensation, rewarding consistent attendance and timeliness.
- Full-time employment with a competitive monthly salary ranging from Rs. 35,000 to Rs. 60,000.
- The role requires in-person attendance, fostering direct collaboration with the team and clients.

This position is ideal for individuals seeking to launch or advance their career in business development within the export industry. It offers a supportive environment with extensive training and opportunities to engage with international markets, making it a valuable stepping stone for professional growth.