Job Summary
We are seeking a professional and personable Front Desk Officer/Receptionist to serve as the welcoming face of our organization. This pivotal role requires managing front desk operations with efficiency, delivering exceptional customer service, and supporting daily administrative functions to ensure smooth business activities. The ideal candidate will be approachable, well-organized, and adept at multitasking in a fast-paced, dynamic environment.
Key Responsibilities
- Warmly greet and welcome visitors, creating a positive first impression with professionalism and friendliness.
- Promptly answer and direct incoming phone calls, emails, and inquiries, ensuring courteous and effective communication.
- Manage appointment scheduling, coordinate calendars, and handle meeting room bookings to optimize time management.
- Maintain the reception area’s cleanliness and organization, ensuring it remains tidy and presentable at all times.
- Perform various administrative tasks such as data entry, filing, and document management to support office operations.
- Collaborate with internal teams to facilitate smooth communication and provide necessary support across departments.
- Efficiently handle incoming and outgoing mail and courier services, ensuring timely distribution and dispatch.
Required Qualifications
- Bachelor’s degree in a relevant discipline.
- Proven experience working as a receptionist or in a similar front desk role, demonstrating reliability and professionalism.
- Excellent verbal and written communication skills, with the ability to interact effectively with visitors, clients, and colleagues.
- Proficiency in Microsoft Office applications (Word, Excel, Outlook) and familiarity with office equipment such as printers and scanners.
- Strong organizational abilities combined with the capacity to multitask and prioritize responsibilities in a fast-moving environment.
Preferred Qualifications and Benefits
This full-time position offers a competitive monthly salary of up to Rs70,000.00. It provides an excellent opportunity for individuals who thrive in customer-facing roles and enjoy being the first point of contact within an organization. Candidates with a professional demeanor, a commitment to outstanding service, and the ability to maintain composure under pressure will find this role rewarding.
If you are motivated, personable, and eager to contribute to a positive workplace atmosphere while ensuring operational efficiency, we encourage you to apply and join our team.