Call Center Executives - International

Job Summary
We are looking for a motivated Lead Generation Specialist to join our dynamic team. This role focuses on identifying and engaging potential clients who require accounting, bookkeeping, and taxation services. The successful candidate will proactively reach out to prospects, qualify leads, and work closely with the sales team to support business growth. Ideal candidates will have prior experience in lead generation or sales, preferably within financial services or BPO sectors, and possess a foundational understanding of U.S. market-related financial services.

Key Responsibilities
The Lead Generation Specialist will be responsible for conducting in-depth research to identify potential clients who may benefit from our accounting, bookkeeping, and taxation services. This includes initiating outbound outreach through cold calls, emails, and social media channels to generate new leads. The specialist will evaluate and qualify these leads by gathering relevant information to assess their needs and compatibility with our service offerings.

Maintaining an accurate and up-to-date CRM database is essential, ensuring all lead and prospect information is properly recorded. The role requires close collaboration with the sales team to develop and implement effective strategies that convert leads into clients. Additionally, the specialist will monitor industry trends and competitor activities to continuously refine lead generation tactics.

Regular reporting is a key part of this position, with daily and weekly reports detailing lead generation activities, outcomes, and progress metrics to keep management informed.

Required Qualifications
Candidates should have 1-2 years of experience in lead generation, sales, or a related field, ideally within financial services or BPO environments. Strong communication skills are essential, along with the ability to analyze information effectively and stay organized. Proficiency in CRM software is a must to manage lead data efficiently.

A basic understanding of accounting, bookkeeping, and taxation services relevant to the U.S. market is required to better engage with potential clients and understand their needs.

Preferred Qualifications and Benefits
We offer a comprehensive benefits package that includes medical and life insurance coverage. Employees are entitled to paid leaves, including annual, casual, and sick leave, in accordance with company policy. The company observes U.S. holidays and provides additional leave for two Eid days and Ashura day.

Our team members also receive gratuity as recognition for their service and enjoy a flexible working week to support work-life balance.

This is a full-time, in-person position with a monthly salary range of Rs50,000 to Rs70,000. Candidates should be prepared to discuss their current and expected salary during the application process. Additionally, willingness to work night shifts is required to accommodate client time zones and business needs.

If you are driven, organized, and eager to contribute to a growing financial services team, we encourage you to apply for this exciting opportunity.