CSR - Sales Outreach

Job Summary
We are seeking a motivated and experienced Customer Service Representative (CSR) with a strong background in call center environments to join our growing team. This role is dedicated exclusively to outbound sales calls, where you will engage with prospective clients to generate interest, qualify leads, and either close sales or schedule appointments. The position is highly performance-driven and demands excellent communication skills, persistence, and a positive attitude. If you thrive in fast-paced environments and excel at outbound calling, this opportunity is an excellent fit.

Key Responsibilities
You will be responsible for making a high volume of outbound calls to prospects using a provided lead list or CRM system. It is essential to clearly communicate the value proposition of our products or services to potential clients. Building rapport with leads and professionally managing objections will be a daily part of your role. You will qualify leads by gathering necessary information to support the sales team effectively. Depending on the campaign goals, you may be required to either close sales directly or manage appointment scheduling. Maintaining accurate and detailed records of all calls, outcomes, and follow-up actions is critical to ensure smooth handoffs and tracking. Meeting or exceeding daily, weekly, and monthly outreach and conversion targets is expected to drive the team’s success.

Required Qualifications
Candidates should have a minimum of 1 to 2 years of experience in a call center or outbound sales role. A proven track record of consistently meeting or surpassing call or sales quotas is essential. Strong verbal communication and active listening skills are required to engage prospects effectively. Excellent interpersonal skills with a customer-first mindset will help you build trust and rapport. Comfort with CRM tools, dialers, or lead management software is necessary to manage your workflow efficiently. The ability to work independently with minimal supervision is important, as is maintaining a high level of professionalism, patience, and resilience in a performance-driven environment.

Job Details
This position offers both full-time and part-time employment options, providing flexibility to suit your schedule. Compensation ranges from Rs25,000 to Rs150,000 per month, reflecting performance and experience. The expected work hours are approximately 20 hours per week, making it ideal for those seeking part-time engagement or supplemental income. The role is fully remote, allowing you to work from the comfort of your home or any location of your choice. The anticipated start date for this position is June 30, 2025.

This opportunity provides the chance to join a dynamic and expanding team focused on growth and success. If you are target-driven and enjoy engaging customers through outbound sales, we encourage you to apply and become part of our motivated workforce.