Posted Apr 14, 2026 473 views
Islamabad Hearing Centers Peshawar Branch is seeking a professional and personable Receptionist to join its healthcare team. The ideal candidate will provide outstanding customer service, efficiently manage front desk activities, and help maintain smooth daily operations. This role requires strong communication and interpersonal skills, attention to detail, and a friendly demeanor to create a welcoming environment for patients and visitors. The Receptionist will handle appointment scheduling, phone call management, and data entry tasks while ensuring accurate record-keeping and assisting with visitor inquiries. A commitment to professionalism and a positive attitude are essential for success in this role.
This position requires at least three years of relevant experience and proficiency in Microsoft Office, Google Calendar, and other data entry software. While prior experience in a healthcare setting is preferred, it is not mandatory. The successful candidate does not manage a team but plays a vital role in supporting the smooth functioning of the front desk and contributing to an efficient patient experience. This is an excellent opportunity to grow a career within a caring healthcare environment dedicated to serving the community.
Responsibilities
- Welcome and assist patients and visitors in a courteous and professional manner.
- Answer and direct incoming phone calls using telephone and call handling systems.
- Schedule, confirm, and manage patient appointments using Google Calendar and appointment scheduling software.
- Perform accurate and timely data entry to maintain patient records and administrative documents.
- Manage front desk operations including visitor registration and waiting area organization.
- Use Microsoft Word and other office applications to prepare and format documentation as needed.
- Maintain cleanliness and organization of the reception area to ensure a pleasant environment.
- Handle inquiries and provide relevant information regarding the centers services and procedures.
- Coordinate with healthcare professionals and other departments to facilitate patient flow.
- Demonstrate problem-solving skills to address scheduling conflicts, patient concerns, and other front desk issues.
- Apply time management strategies to effectively balance multiple tasks and responsibilities.
- Uphold confidentiality and adhere to healthcare policies and procedures in handling patient information.
- Support administrative duties including filing, photocopying, and managing correspondence.
Skills
Islamabad Hearing Center
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