We are seeking a skilled professional to lead the operations of our GPU compute infrastructure, ensuring high availability and strict adherence to service level agreements (SLAs). This role involves planning and executing the expansion of GPU platforms and clusters, including capacity planning and performance optimization. The ideal candidate will oversee operational governance by establishing and maintaining standard operating procedures (SOPs), managing provisioning, patching, upgrades, and change management processes. Additionally, the role requires maintaining robust monitoring and alerting systems, managing incident response, conducting root cause analyses (RCA), and implementing preventive measures. The candidate will also be responsible for business continuity planning (BCP) and disaster recovery (DR) readiness for GPU services, as well as coordinating with vendors and support teams to ensure uninterrupted service delivery.
Key Responsibilities
- Lead the operations and management of GPU compute infrastructure to ensure continuous availability and compliance with SLAs.
- Plan and implement GPU platform and cluster expansions, including detailed capacity planning and performance readiness assessments.
- Develop, maintain, and enforce operational governance through SOPs, provisioning protocols, patching schedules, upgrades, and change management.
- Oversee monitoring and alerting systems to promptly detect and respond to incidents, ensuring timely resolution.
- Conduct thorough root cause analyses following incidents and implement preventive improvements to minimize recurrence.
- Manage business continuity planning (BCP) and disaster recovery (DR) strategies to safeguard GPU services.
- Coordinate with vendors and technical support teams to ensure seamless service continuity and address any operational challenges.
Required Qualifications
- Proven experience in managing GPU compute infrastructure or similar high-performance computing environments.
- Strong knowledge of capacity planning, cluster management, and performance tuning for GPU platforms.
- Expertise in operational governance, including SOP development, patch management, and change control processes.
- Proficiency in monitoring tools, incident management, root cause analysis, and preventive maintenance.
- Experience in business continuity planning and disaster recovery for critical IT services.
- Excellent coordination and vendor management skills to maintain service continuity.
- Strong problem-solving abilities and attention to detail.
Preferred Qualifications and Benefits
While not explicitly stated, candidates with additional certifications in IT service management, cloud infrastructure, or high-performance computing will be preferred. The role offers the opportunity to work with cutting-edge GPU technologies in a dynamic environment focused on innovation and operational excellence.
Interested candidates are encouraged to apply by November 4, 2026.