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Job Description

  • Manage inbound and outbound calls in a timely manner.
  • Able to work in flexible shift hours.
  • Follow SOPs when performing different actions.
  • Identify customers/riders/vendor’s needs, clarify information, research every issue, and provide solutions and/or alternatives.
  • Build sustainable relationships and engage customers by taking the extra mile.
  • Meet personal/team qualitative and quantitative targets.

Job Details

Industry:
Total Positions:
10 Posts
Job Shift:
First Shift (Day)
Job Type:
Department:
Contact Center
Job Location:
Gender:
No Preference
Minimum Education:
Bachelors
Degree Title:
B.s.c/B.A/B.com/BBA
Career Level:
Experienced Professional
Minimum Experience:
1 Year (At least 1 year of experience in Call Center)
Apply Before:
Nov 13, 2021
Posting Date:
Oct 12, 2021

Work Environments

Supervisor’s gender:
Male
Percentage of female coworkers:
1-9%
Flexible work time:
Yes
Remote work option:
No
Transport allowance:
No
Dedicated vehicle / Pick-and-Drop:
No
Overnight travel requirement:
Not at all
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Jovi Technologies Pvt Ltd

Services · 301-600 employees - Islamabad

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