PRIME BPO is looking for a detail-oriented and confident Junior Closer (SVC) to join their team in Rawalpindi. This full-time, on-site role operates during night shifts and is suited for candidates with prior BPO experience who have strong communication skills and a desire to grow within the BPO industry. The position focuses on verifying sales for the MedAlert/Final Expense campaign, ensuring accuracy, compliance, and maintaining high-quality standards. The company offers a professional work environment with opportunities for career advancement and performance-based bonuses.
Key Responsibilities
- Verify sales made by closers on the MedAlert/Final Expense campaign to ensure accuracy and compliance.
- Professionally confirm client information and device/service details.
- Ensure all required documentation and recordings meet quality standards.
- Identify discrepancies and escalate issues when necessary.
- Maintain accurate records of verified sales.
- Coordinate with sales and quality assurance teams.
- Strictly follow company compliance policies.
- Meet daily and weekly verification targets.
- Remain available for overtime or additional training to improve performance or meet targets.
Required Qualifications
- Minimum of 1 year BPO experience as a Verifier on any campaign (mandatory).
- Excellent communication skills in English.
- Strong verbal communication and listening skills.
- High attention to detail with the ability to identify inconsistencies.
- Professional attitude and customer handling skills.
- Basic computer and CRM handling knowledge.
- Ability to work night shifts.
- Regular students are not eligible to apply.
Preferred Qualifications and Benefits
- Uncapped bonus structure based on performance.
- Professional and growth-oriented work environment.
- Opportunity to build a long-term career in the BPO industry.
- Supportive management and structured processes.
- Free meals, coffee, and tea provided on-site.
- Training allowance available.
- 12 to 16 paid leaves annually.
- Medical benefits included.
- Gym and salon membership offered.
- EOBI coverage.
- Leave encashment policy.
Walk-in interviews are conducted Monday to Friday from 6:00 PM to 12:00 AM at the 4th Floor, Rania Mall, Bank Road, Saddar, Rawalpindi. Candidates can locate the office by searching “Prime BPO 6” on Google Maps. This role offers a competitive total salary package starting at Rs. 100,000 per month, with additional uncapped bonuses based on performance. If you are confident, detail-focused, and ready to thrive in a professional night shift environment, PRIME BPO welcomes your application for the Junior Closer (SVC) position.