We are seeking a Junior Service Engineer to join our team in Karachi, Pakistan. This full-time, on-site position operates during the morning shift and is ideal for recent graduates looking to build a career in technical service and support. The role involves working closely with scientific and laboratory equipment, providing hands-on assistance to ensure optimal performance and customer satisfaction. The salary range for this position is PKR 80,000 to 100,000.
Key Responsibilities
- Assist in the installation and commissioning of scientific and laboratory equipment at customer sites.
- Perform routine maintenance and troubleshooting to resolve technical issues efficiently.
- Set up and configure software related to the equipment to meet customer requirements.
- Provide training to customers on the proper use and maintenance of the equipment.
- Conduct site assessments to evaluate equipment needs and service conditions.
- Maintain accurate service documentation, including reports and logs of work performed.
- Travel to various customer locations as needed to deliver on-site support and service.
Required Qualifications
- Graduate-level education in engineering, science, or a related technical field.
- Basic understanding of scientific and laboratory equipment operations.
- Strong problem-solving skills and the ability to troubleshoot technical issues.
- Good communication skills to effectively train and interact with customers.
- Willingness to travel frequently to customer sites within the region.
- Ability to work independently and as part of a team in a fast-paced environment.
Preferred Qualifications and Benefits
- Prior experience or internships in service engineering or technical support roles will be considered an advantage.
- Familiarity with software installation and configuration related to laboratory instruments.
- Opportunities for professional growth and skill development within the company.
- Competitive salary package aligned with industry standards.
This role offers a valuable opportunity to gain hands-on experience in the scientific equipment service industry while contributing to customer success through technical expertise and excellent service delivery.