KAM LMT Lahore

Lipton Teas and Infusions is the world’s largest tea business, boasting a portfolio of over 30 renowned brands such as Lipton, PG Tips, TAZO, Brooke Bond, and the B-Corp certified Pukka and T2. Headquartered in the Netherlands and operating across more than 100 countries, Lipton is dedicated to pioneering innovative, premium, and sustainable teas and infusions that delight consumers every day. The company is committed to driving positive change throughout the tea industry, creating value for everyone involved—from farmers and consumers to retailers, partners, and shareholders—while prioritizing environmental sustainability and social impact.

The Key Account Manager (KAM) role based in Lahore, Pakistan, is focused on developing and executing customer strategies and business plans in collaboration with key customers. This position plays a critical role in driving growth and profitability for Lipton Pakistan by managing customer relationships, optimizing sales strategies, and ensuring flawless execution of business objectives.

Key Responsibilities:
- Manage, develop, and maintain strong relationships with customers to foster long-term partnerships.
- Develop, implement, and continuously optimize customer strategies aligned with business goals.
- Collaborate with customers to agree on joint business plans that meet mutual objectives.
- Deliver, monitor, and review business plans, including Perfect Store execution KPIs.
- Provide deep insights into customer and channel dynamics to inform decision-making.
- Manage the customer Profit & Loss (P&L) for assigned categories, ensuring financial targets are met.
- Negotiate trade terms and manage trade funding effectively to maximize profitability.
- Oversee customer operations to ensure smooth and efficient processes.
- Work closely with the Customer Shopper Marketing Manager to align category inputs and banner/channel plans.
- Collaborate effectively with Key Account Specialists and other internal departments to drive results.

Required Qualifications:
- A commercial degree, preferably in sales and marketing.
- Minimum of 3 years of sales experience, including at least 1 year in a Key Account Manager role.
- Proven track record of delivering both top-line growth and bottom-line results.
- Demonstrated leadership capabilities and experience in business development or sales management.
- Strong communication and negotiation skills, with the ability to influence stakeholders at all levels.
- Solid financial acumen, including P&L management.
- Confidence in decision-making, autonomy, and a strong bias for action.
- High resilience and effective problem-solving skills.
- Ability to synthesize data and insights to drive business decisions.
- Crisis management experience and a performance-driven mindset.
- Passion for tea and the beverage industry.
- Proficiency in Microsoft Office, with advanced Excel skills being essential.

Preferred Qualifications and Benefits:
Lipton fosters a culture of growth and leadership development, encouraging an owner’s mentality among its team members. The company values adaptability, agility, and a collaborative approach that transcends traditional hierarchies. Employees benefit from working in a dynamic environment that combines the speed and innovation of a start-up with the strength and scale of a global corporation. Lipton is committed to building a better world of wellbeing, supporting both personal and professional growth for its people.

This role offers the opportunity to be part of a global leader in the tea industry, contributing to sustainable business practices and making a meaningful impact on consumers and communities alike.