Customer Support Representative

Kamayi Verified

Multiple Cities, Pakistan

Posted Sep 13, 2019 6 views

PKR. 18,000 - 25,000/Month

Company Background

Kamayi’s mission is to address the critical disconnect between the trained labour force from the blue/grey collar segments and their relevant industry in Pakistan, while also enabling an ecosystem where individuals are incentivised to work and make their contribution towards kick-starting the country’s economy. These graduates have limited access to their relevant markets, while employers continue to face significant barriers in tapping into this pool of trained labor – this presents a unique opportunity for us to develop Kamayi.

Initially Kamayi’s single-point focus would be to deploy cutting-edge technology to bridge the existing information asymmetry that exists between the employers and employees in blue/grey collar segments of the country, eventually allowing us to identify and address the barriers in employment process. In this vein, our primary targets are to:

  1. provide a platform for employees to be informed about job opportunities relevant to them;
  2. provide a platform for employers to post jobs and source candidates relevant to them;
  3. provide solutions to overcome barriers in the employment process

Job Summary & Responsibilities:

We are looking for an energetic and competent individual, who is able to keep up with our dynamic and quickly evolving workplace. While the primary aim will be to assist the team in following up on leads, pitching our services to new clients, and maintaining/building business relationships. You will be required to perform a multitude of tasks - the following list of responsibilities is not exhaustive, and you may be assigned additional tasks and as when deemed necessary by the CEO or Line Manager:

  • Analyzing our current database to identify potential employees and matching them to available vacancies
  • Setting up employee interviews at relevant companies and ensuring follow-up
  • Conduct market research to identify new customers (employers), follow up on these opportunities and set up meetings
  • Helping the management team in identifying unique market trends, customer needs
  • Responding to clients’ queries regarding placements and related matters satisfactorily and in a timely fashion
  • Maintaining a knowledge repository of prospective employees and employers
  • Developing creative strategies to pursue/retain the employees in their professional roles
  • Assisting Management Team in decision-making and providing essential feedback

Requirements:

  • Strong interpersonal and communication skills (written & oral)
  • Exceptional knowledge of MS Office
  • The Pashto language is mandatory
  • Organized, with the ability to prioritize and multi-task
  • Ability to travel when necessary, to meet with customers and/or stakeholders to boost business relationships
  • Excellent persuasion and negotiation skills
  • Results driven, dynamic, enterprising, and flexible

Job Details

Total Positions:
3 Posts
Job Shift:
First Shift (Day)
Job Type:
Gender:
No Preference
Age:
20 - 30 Years
Minimum Education:
Bachelors
Career Level:
Entry Level
Minimum Experience:
Less than 1 Year
Apply Before:
Oct 14, 2019
Posting Date:
Sep 13, 2019

Kamayi

Information Technology · 1-10 employees - Charsada, Lahore, Nowshera, Peshawar

Kamayi is an upcoming tech start-up that aims to remove the information asymmetry that exists in relation to the blue-collar segment in Pakistan by acting as a platform to connect blue-collar employees with potential employers. In this vein, our company’s primary targets are to: 1. provide a platform for employees to be informed about job opportunities relevant to them; 2. provide a platform for employers to post jobs and source candidates relevant to them; 3. provide solutions to overcome barriers in the employment process.

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