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Customer Sales Representative

Katibeen

Multiple Cities, Pakistan

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Posted Jan 29, 2022

PKR. 40,000 - 50,000/Month

The candidate will communicate with the customers for understanding and resolving queries, leaving a wonderful customer experience for future business opportunities.

Responsibilities:

Respond efficiently to customer inquiries via the call/digital live chat/email program with accurate information
Finding resolution of customer queries by interacting with the concerned departments and getting back to the customers with solutions
Providing information to customers for company products and services
Work with management for customer service initiatives and continuous quality improvement.
Demonstrate the Company's Core and Growth Values in the performance of all job functions.
Meeting all operational targets and customer service/experience related KPIs
Must have 1-year experience in call center industry.

Requirements:

Intermediate/A Levels/Graduation preferably.
1 to 4 years` experience in customer service, the content writing experience is highly preferred.
Excellent written and spoken English communication skills
Knowledge of performance evaluation procedures.
Good analytical skills in reading and listening.
Handle multiple projects simultaneously within established time constraints
Proficient computer skills including experience with Microsoft Office Suite.

Skills

eBay Account Handling IT Support Responsibilities Relations Management Customer Acquisition Skills Live Chat Handling Committed to Customer Satisfaction Calls Handling

Job Details

Industry:

Information Technology

Functional Area:

Telemarketing

Total Positions:

15 Posts

Job Shift:

Rotating

Job Type:

Full Time/Permanent

Job Location:

Islamabad, Rawalpindi, Pakistan

Gender:

No Preference

Minimum Education:

Intermediate/A-Level

Career Level:

Entry Level

Minimum Experience:

1 Year

Apply Before:

Mar 01, 2022

Posting Date:

Jan 29, 2022

Katibeen

Information Technology · 11-50 employees - Islamabad, Rawalpindi

We’re agile and organized, relentlessly creative and still laser-focused on research. This drives us to deliver our customers a content management solution that exceeds their expectations.