Kector Technologies is working on multiple digital products and services with customers all across the globe. We are looking for 2 competent Males on the designation of the Customer Support Representative.
Duties include but not limited to:-
- Providing timely support to the customers via Live Chats on our website.
- Solving their queries in a timely manner.
- Following up with new and old customers.
- Typing speed 40 words per minute.
- Adequate English communication skills.
- Pick up power and the ability to do multi-tasking.
- 8 hours of daily work.
- Flexibility to work from home after a few months.
- First 2 weeks of product knowledge and customer handling training.
- 8,000 for the first month and 15,000 from the 2nd month. (Will be increased based upon capability)
- Work from the home facility after getting trained.
- Promotion and increment with time and skills.
- Friendly working atmosphere without headache.
- Properly escalate unresolved queries to the next level of support
- Track, route and redirect problems to correct resources
- Follow up with customers, provide feedback and see problems through to resolution
We're a software house company based in Multan - Gulgasht (Near Gol Bagh) and providing Digital Marketing, Content Writing, Development and Software as a Service (SAAS) worldwide through Freelancing websites such as Fiverr, Upwork, eBay and Social Media that includes but not limited to Facebook, LinkedIn, Pinterest, etc. We're registered in SECP under the name 'Kector Technologies' (PVT) Limited.