Key Account Manager

We are looking for a highly motivated and results-driven Key Account Manager to join our team in a permanent, onsite role. This position offers an excellent opportunity to contribute to strategic growth while building and maintaining strong, long-term relationships with key clients. The ideal candidate will have a passion for SaaS sales and HR technology, backed by a proven history of client success and account development.

Key Responsibilities

- Develop and implement strategic account plans to meet and exceed sales targets within assigned key accounts.
- Build and maintain strong relationships with key stakeholders and decision-makers in client organizations.
- Deliver engaging product demonstrations and presentations that effectively communicate the value of our HR technology solutions.
- Identify opportunities for account expansion through upselling and cross-selling relevant SaaS products and services.
- Negotiate contracts and service terms to establish mutually beneficial partnerships.
- Serve as the primary contact for clients, providing exceptional support and proactive solutions to ensure high client satisfaction.
- Collaborate closely with internal teams such as sales, support, and product development to ensure seamless client experiences.

Required Qualifications

- Minimum of 5 years of progressive experience in account management, with a strong focus on SaaS sales.
- Bachelor’s degree in Business Administration, Commerce, Computer Science, or a related field. An MBA or a Bachelor’s degree in Science is also acceptable.
- Proven expertise in SaaS sales methodologies and strategies.
- In-depth knowledge of HR technology solutions and the relevant market landscape.
- Demonstrated success in managing client relationships and driving account growth.
- Proficiency in CRM software for managing client interactions and sales pipelines.
- Excellent presentation and product demonstration skills.
- Strong negotiation and persuasive communication abilities.
- Exceptional problem-solving and time management skills.
- Proven ability to effectively upsell and cross-sell products and services.

Preferred Qualifications and Benefits

- Fluency in both English and Urdu is preferred.

We offer a permanent, onsite position within a stable and expanding organization. Our competitive benefits package is designed to support your well-being and professional development. You will be part of a collaborative and innovative work environment that encourages teamwork and continuous learning. This role provides excellent opportunities to grow your career within the dynamic HR technology sector.