Key Account Manager

BBPR is a dynamic, full-service corporate agency based in Pakistan, specializing in creative disruption and impactful brand communication. The agency excels in delivering credible content through digital integration, celebrity partnerships, influencer campaigns, as well as editorial and experiential coverage tailored to meet consumer and buyer needs. BBPR manages Digerati, one of the largest micro-influencer networks, and C Virus, a dedicated content creation division supported by an extensive talent database and a portfolio of award-winning campaigns. Currently, the agency is expanding its footprint into GCC markets, including Saudi Arabia, Qatar, and the UAE, while continuing to offer comprehensive PR, production, and event services.

The Key Account Manager role is a full-time, on-site position based in Karachi. This role focuses on managing strategic client relationships to ensure high-quality service delivery aligned with client objectives across PR, digital, production, and influencer campaigns. The Key Account Manager will develop detailed account plans, coordinate campaigns with internal teams, monitor performance metrics, and identify opportunities to grow key accounts. Regular client meetings, issue resolution, report preparation, and clear communication with all stakeholders are essential components of this role. Collaboration with business development, creative, and operations teams is critical to maintaining client satisfaction and fostering long-term partnerships.

Key Responsibilities

- Manage and nurture strategic client relationships to ensure alignment with their goals and expectations.
- Develop comprehensive account plans and coordinate multi-channel campaigns involving PR, digital, production, and influencer marketing.
- Monitor campaign performance, analyze results, and identify growth opportunities within key accounts.
- Conduct regular client meetings to review progress, address concerns, and provide updates.
- Prepare detailed reports and presentations for clients and internal stakeholders.
- Resolve client issues promptly to maintain a positive service experience.
- Collaborate closely with business development, creative, and operations teams to ensure seamless service delivery and client satisfaction.
- Utilize CRM and project management tools to track activities and manage multiple projects simultaneously.

Required Qualifications

- Proven experience in Account Management and managing Key Accounts, with a strong ability to build, maintain, and grow client relationships.
- Solid analytical skills and business planning capabilities to interpret data, forecast performance, and develop effective account strategies.
- Excellent customer service skills to respond promptly and effectively to client needs.
- Strong communication and interpersonal skills to collaborate with cross-functional teams and present ideas clearly to clients.
- Bachelor’s degree in Business, Marketing, Communications, or a related field is preferred.
- Experience working in agency, media, or PR environments.
- Ability to work on-site in Karachi and manage multiple projects efficiently.
- Proficiency in CRM and project management tools.

Preferred Qualifications and Benefits

While not explicitly detailed, candidates with experience in the GCC markets or exposure to digital influencer networks will find this role aligned with BBPR’s expansion goals. The position offers the opportunity to work within a progressive agency known for award-winning campaigns and a strong presence in both local and international markets.

This role is ideal for professionals seeking to advance their career in account management within a creative and fast-paced agency environment.