Customer Service Representative

Khan Interior Unverified

Karachi , Pakistan

Posted Jul 27, 2021 264 views

PKR. 20,000 - 25,000/Month

Apply For This Job

Close

Job Description

Khan Interiors is looking for a customer service representative to join the team.

Job Responsibilities: 

  • Manage incoming phone calls
  • Generate sales leads
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet customer service team targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Recommend potential products or services to management by collecting customer information and analyzing customer needs
  • Prepare product or service reports by collecting and analyzing customer information
  • Contribute to team effort by accomplishing related results as needed
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers.

Job Requirements:

  • Proven customer support experience or experience as a Client Service Representative
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively.

Job Details

Industry:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
P.E.C.H.S, Karachi, Pakistan
Gender:
No Preference
Education:
Bachelors only
Career Level:
Entry Level
Minimum Experience:
1 Year
Apply Before:
Aug 28, 2021
Posting Date:
Jul 27, 2021
Show fewer details Read full job description

What is your Competitive Advantage?

Get quick competitive analysis and professional insights about yourself
Talk to our expert team of counsellors to improve your CV!
Try Rozee Premium

Khan Interior

Manufacturing · 11-50 employees - Karachi

We work in different wooden work and give interior service with best quality and price.

Similar Job Titles

Customer Service Representative

PTCL, Multiple Cities, Pakistan
Posted Sep 10, 2021

Customer Service Representative

Emenac, Lahore, Pakistan
Posted Sep 17, 2021

Customer Service Representative

Figgers Pk, Multiple Cities, Pakistan
Posted Sep 15, 2021

Customer Service Representative

Premier Solutions, Lahore, Pakistan
Posted Sep 15, 2021
View All