Posted Apr 04, 2024 289 views
We are recruiting for a company providing end-to-end IT services and solutions with 18+ partnerships (e. g., ManageEngine, Veeam, & Quest). We are looking for an effective, honest, and reliable resource. You will be part of an ethical organization with a start-up mentality that values you and only focuses on halal earnings.
As a team member, we expect you to handle all business and organizational development activities. Thus, your job will be diverse but focus on creating value for the organization and its clients.
We are currently seeking a Sales Operations Associate (Remote) to join our dynamic team. This role will primarily support the Account Managers and work closely with the Sales team. As a Sales Operations Associate, you will play a crucial role in ensuring smooth sales operations and providing valuable assistance in various sales-related tasks.
Responsibilities:
- Create and manage sales offers according to established guidelines and pricing structures.
- Ensure accuracy and completeness of sales offers, including product details, pricing, terms, and conditions.
- Update and maintain ticketing system to ensure all tickets are properly documented and up to date.
- Regularly monitor and manage the spam folder to ensure important communication is not missed.
- Accurately add and update contact information and account details in the Customer Relationship Management (CRM) system.
- Assist in reviewing and analyzing quotes and offers to ensure accuracy and completeness.
- Collaborate with the team to compile and maintain a comprehensive list of upcoming renewals.
- Filter and categorize leads based on predefined criteria.
- Support the Account Manager and Sales team with ad-hoc tasks and projects as needed.
Requirements:
- Previous experience in a sales support or administrative role is preferred.
- Experienced in preparing accurate sales offers and proficient in handling numbers and logic effectively.
- Strong attention to detail and organizational skills.
- Excellent communication skills, both written and verbal.
- Proficient in using CRM systems and other sales tools.
- Ability to work effectively in a fast-paced and dynamic environment.
- Reliable, quick thinker, and able to prioritize tasks effectively.
- Trustworthy and able to handle confidential information with discretion.
Additional Information:
- This role will primarily work with the Account Managers and Sales team, assisting with daily sales tasks.
- The Sales Operations Associate will report to the General Manager.
If you are a proactive individual with a strong passion for supporting sales operations, we would love to hear from you. Join our team and contribute to our continued success by providing excellent customer service and driving sales growth.
Skills
Job Details
Kidan is a company providing end-to-end IT services and solutions to help organizations meet business requirements and help them achieve more with their technologies. The services we provide include advice, consulting, sales, implementation, training, and support.
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