Please turn on your javascript Enterprise Operations / Customer Services Manager Job, Islamabad, Rawalpindi, Kitchen Cuisine - ROZEE.PK

Enterprise Operations / Customer Services Manager

Kitchen Cuisine Verified

Multiple Cities, Pakistan

Posted Oct 13, 2017 610 views

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Job Description

  • Providing help and advice to customers using organisation's products or services
  • Communicating courteously with customers by telephone, email, letter and face-to-face
  • Investigating and solving customers' problems
  • Handling customer complaints or any major incident.
  • Keeping accurate records of discussions or correspondence with customers
  • Analysing statistics or other data to determine the level of customer service your organisation is providing
  • Involvement in staff recruitment and appraisals
  • Training staff to deliver a high standard of customer service
  • Leading or supervising a team of customer service staff
  • Learning about your organisation's products or services and keeping up to date with changes
  • Improving customer service procedures, policies and standards for your organisation or department
  • Meeting with other managers to discuss possible improvements to customer service

Skills

Job Details

Industry:
Functional Area:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Full Time/Permanent
Gender:
Male
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Experience:
3 Years - 5 Years
Apply Before:
Nov 13, 2017
Posting Date:
Oct 13, 2017
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Kitchen Cuisine

Food & Beverages · 1001-1500 employees - Islamabad, Rawalpindi

Patisserie Outlets, KC Grill Restaurants, Event Catering, Frozen Foods, In-Flight Catering & Services

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