Posted Jun 09, 2026 67 views
KLY Media is seeking a dedicated Call Center Agent for Outbound Sales to join our dynamic sales team. This role requires engaging potential customers through outbound calls to promote and sell our products or services effectively. The candidate must possess excellent communication skills, strong product knowledge, and effective sales persuasion abilities to meet and exceed sales targets. Working remotely during night shifts, the agent plays a crucial role in maintaining positive customer relationships while upholding the company’s high professional standards. This position requires managing a large sales team of 50 agents, supporting consistent sales performance and ensuring adherence to quality guidelines and call protocols. The ideal candidate has at least one year of relevant experience in outbound sales or customer relationship management, with a proven track record of meeting sales targets. The role demands high discipline as the work schedule is from 7:00 PM to 4:00 AM PKT, Monday through Friday, with weekends off. The candidate must have a reliable home office setup including stable high-speed internet, power backup, and noise-free workspace to maintain uninterrupted and professional client communication. KLY Media values quality, professionalism, and results, making this an excellent opportunity for motivated sales professionals seeking career growth in a remote environment.
Responsibilities
- Conduct outbound sales calls to prospective and existing customers to promote and sell company products and services effectively.
- Utilize customer relationship management (CRM) software including Salesforce CRM to track leads, update customer information, and manage sales pipelines.
- Apply strong objection handling techniques and call scripting to overcome customer hesitations and close sales.
- Maintain comprehensive and up-to-date product knowledge to provide accurate information and answer customer inquiries confidently.
- Meet and exceed daily, weekly, and monthly sales targets set by the company.
- Provide detailed feedback on customer interactions and market trends to improve sales strategies and product offerings.
- Ensure a professional and noise-free environment during calls to uphold company standards and client expectations.
- Manage and coordinate a sales team of 50 agents, providing coaching, performance monitoring, and motivation to drive team success.
- Develop and implement strategies to improve outbound calling efficiency and increase customer engagement.
- Follow all company policies and procedures, including strict adherence to work schedules and reporting structures.
- Maintain accurate records of calls and sales activities for performance tracking and analysis.
- Continuously enhance personal sales skills and product knowledge through ongoing training and professional development.
Skills
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