Sales Executive

The Sales Executive at Koln plays a pivotal role in driving sales growth in the Tiles, Ceramic, and Sanitary product segments. This role demands the development and execution of effective sales strategies aimed at achieving set targets while ensuring an exceptional customer experience. The Sales Executive takes ownership of client engagement from initial site measurement through to the delivery of the final finish report, maintaining accurate records and upholding company sales and service standards. This position requires a deep understanding of the market, competitor activities, and product features to position Koln's offerings advantageously in a competitive landscape. The role does not involve team management but requires collaboration with technical and design teams to ensure client needs are fully met. The ideal candidate holds a bachelor's degree in Business, Marketing, or a related field and possesses one to three years of sales experience, preferably in retail or home goods. Success in this role depends on strong interpersonal and communication skills to build and maintain client relationships, as well as the ability to meet or exceed sales goals consistently. The Sales Executive must be self-driven, possessing excellent presentation skills to effectively engage customers and clearly articulate product benefits. The position offers commissions and incentives and is an in-person role based at Koln's office or designated work location.
Responsibilities

Develop and implement targeted sales strategies to meet and exceed sales targets within the Tiles, Ceramic, and Sanitary product categories.
Engage customers with personalized service, educating them about product features and benefits to enhance their purchasing experience.
Maintain comprehensive knowledge of the product range, market trends, and competitor landscape to effectively position Koln’s products and anticipate market demands.
Lead the entire client engagement process from site measurements to the delivery of final finishing reports, ensuring accuracy and completeness.
Maintain and update the KDW opportunity matrix regularly and strive to meet the monthly sales goals set by the organization.
Review quotations and drawings prepared by technical and design teams to ensure they meet customer requirements; secure necessary client approvals in accordance with standard operating procedures.
Ensure all KDW displays are clean, up to date, functional, and visually appealing; quickly report and escalate maintenance issues as required.
Adhere strictly to Koln’s and retail partners’ standard operating procedures, documentation protocols, and service level agreements to maintain high service quality.
Build and nurture strong, long-lasting relationships with clients through effective communication and consistent follow-up.
Collaborate with internal teams to support successful sales cycles and ensure customer satisfaction throughout the purchase journey.