Posted Jun 23, 2026 137 views
Lajpal & Sons is seeking a motivated B2B Outbound Caller to join our sales team. The successful candidate will play a crucial role in initiating contact with potential business clients through outbound calls, focusing on lead generation and appointment scheduling. This role requires working US hours during the night shift and involves adhering to scripted dialogues to effectively convey our product and service offerings. Clear communication, strong objection handling, and maintaining accurate records in CRM platforms are essential for delivering consistent results.
This position demands at least one year of experience in US outbound telesales with a clear, neutral or American phone accent. The ideal candidate is comfortable using CRM software and basic Excel tools to manage and track customer interactions. As part of a dynamic sales environment at Lajpal & Sons, the candidate is expected to demonstrate persistence, professionalism, and the ability to work independently without managing a team while consistently meeting performance targets.
Responsibilities
- Conduct outbound calls to prospective business clients following prescribed sales scripts to generate new leads and set appointments.
- Identify potential customer needs through effective probing and consultative questioning during calls.
- Manage and update detailed records of all interactions and customer data using CRM software and Excel spreadsheets.
- Handle objections professionally to maintain customer engagement and increase conversion rates.
- Research market trends and competitors to tailor the communication strategy and identify potential business opportunities.
- Follow up with leads generated through cold calling to nurture relationships and move prospects through the sales funnel.
- Ensure adherence to company policies, compliance standards, and call script guidelines during all interactions.
- Maintain a high level of customer satisfaction by providing timely responses and escalating issues to appropriate departments when necessary.
- Work night shift hours aligned with US time zones, demonstrating reliability and punctuality for consistent operational coverage.
- Continuously improve sales techniques and product knowledge to stay current with industry developments and meet sales goals.
Skills
Lajpal & Sons
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