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Tele Sales Manager

LALA Group of Companies

Posted Jan 01, 2026 130 views

Key Responsibilities:

Lead, manage and motivate a telesales team of X-Y agents.
Develop and implement telesales plans, scripts and strategies to meet sales targets.
Set and monitor KPIs and sales targets; track performance, analyze results, and report to senior management.
Recruit, train and coach telesales staff; conduct regular performance reviews and coaching sessions.
Maintain CRM/data records, ensure quality control, adherence to call-handling standards and compliance with company policy.
Handle escalated customer concerns; ensure high levels of customer satisfaction and retention.
Coordinate with marketing, product, and other departments to align sales campaigns and optimize lead generation & conversion.

Requirements:

Bachelor’s degree in Business/Marketing or related field.
Minimum X years experience in telesales or inside sales; prior management/supervisory experience preferred.
Excellent communication, sales, negotiation, and interpersonal skills.
Strong leadership, team-management, coaching, and motivational abilities.
Proficient in CRM software, MS Office, data analysis and report generation.
Organized, target-driven, results-oriented, and able to work under pressure.

Skills

Fluent in Engslish Communication Skills h Operations Management Corporate Sales Management Telephone Manner

Job Details

Industry:

Travel/Tourism/Transportation

Functional Area:

Sales & Business Development

Total Positions:

1 Post

Job Shift:

First Shift (Day)

Job Type:

Full Time/Permanent

Job Location:

Rawalpindi, Pakistan

Gender:

No Preference

Age:

25 - 40 Years

Minimum Education:

Bachelors

Career Level:

Experienced Professional

Minimum Experience:

4 Years

Apply Before:

Feb 01, 2026

Posting Date:

Jan 01, 2026

LALA Group of Companies

Travel/Tourism/Transportation · 11-50 employees - Rawalpindi

Lala International Travel & Tours is a group of experienced and highly trained personnel aimed to provide unmatched services in the field of Hajj, Umrah, and tourism. Our dedicated team exhibits reputed capabilities along with the prime values of candor and integrity. With Lala Group of Companies, our clients can expect transparency in all our business dealings.