Posted Jun 06, 2020 2 views
Responsibilities:
• Manage the rollout of each new system delivery project as it comes from Sales, including unique installation and configuration issues.
• Manage and monitor the installed systems and their Infrastructure
• Manage the configuration of each system as customer's needs change.
• Serve as a primary point responsible for the overall health, perforrrunce, and capacity of the systems
• Provide Ind and 2rd level support for the installed systems
• Proactively ensure the highest levels of systems and their infrastructure availability
• Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes
• 'Write and maintain custom sal pts to Increase system efficiency and lower the human intervention time on any tasks
• Participate in the design of information and operational support systems
• Prioritize and work with internal/external teams for the fixes/workarounds.
• Analyze frequent problems and report to development team.
• Maintain the Service level agreement (SL).
• Continuously refine and promote Professional Services routines and documentation.
• Liaise with vendors and other IT personnel for problem resolution.
Requirements:
• At least Bachelors degree or similar in Computer Science and 2-3 years of experience in the field or in a related technical area.
• Strong experience with Linux (ROM, CentOS) administration.
• Experience with MySQL / MariaDS database, reports, backups and replication of databases. Knowledge of SQL queries optimization and indexes.
• Experience with server virtualization environments (V/Aware, Red Hat Virtualization) preferred.
• Experience deploying mission critical systems, Internal or on customer site.
• Experience with planning for SLA-quality support.
• Requires occasional/rotational 24x7 on cal support upon notification of critical alert or due to maintenance to minimize outages for end user population.
• Stay abreast of advances and trends In technology and general business developments.
• Ability to configure and deploy server builds.
• Experience In scripting in some administrative language (Pen, bash shell).
• Experience with hardware and peripheral configuration.
• Must be profklent with ails& ITIL foundation certification would be a big PLUS
• Solid networking knowledge (OSI network layers, TCP/IP), confident with networking, switches, routers and firewalls.
Job Details
LCC Pakistan (Pvt) Ltd
A pioneer in the industry since 1983, LCC has performed technical services for the largest wireless operators in North and South America, Europe, The Middle East, Africa and Asia. The Company has worked with all major access technologies (including UMTS, EV-DO, HSDPA and WiMAX) and has participated in the success of some of the largest and most sophisticated wireless systems in the world. We bring local knowledge and global capabilities to our customers, offering innovative solutions, insight into cutting-edge developments and delivering solutions that increase business efficiencies. Our service offering includes network services, business consulting, tools-based solutions and training through the world-renowned Wireless Institute.
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