Lead Consultant-SPM

We are seeking an experienced ServiceNow Strategic Portfolio Management (SPM) Developer with 6 to 8 years of relevant experience to join our UK project team. The ideal candidate will be responsible for designing, configuring, developing, and supporting ServiceNow SPM solutions that align with business and project requirements. This role demands a strong understanding of SPM processes and hands-on expertise in ServiceNow development and configuration to enhance portfolio, program, project, demand, resource, financial, and strategic planning capabilities.

Key Responsibilities

- Design and configure ServiceNow Strategic Portfolio Management solutions tailored to business needs.
- Work extensively on portfolio, program, project, demand, resource, financial, and strategic planning functionalities within the SPM module.
- Develop and customize forms, fields, business rules, client scripts, UI policies, workflows, flows, and notifications.
- Support processes related to demand management, project management, resource planning, and portfolio planning.
- Build integrations with external systems using REST, SOAP, IntegrationHub, or other relevant technologies.
- Translate functional requirements and process designs into effective technical solutions.
- Conduct unit testing, system testing, defect resolution, deployment, and provide post-production support.
- Collaborate closely with business analysts, architects, project managers, and stakeholders to deliver enhancements and improvements.
- Troubleshoot issues, perform root cause analysis, and implement corrective actions.
- Maintain comprehensive technical documentation and facilitate knowledge transfer within the team.

Required Qualifications

- Strong hands-on experience with ServiceNow Strategic Portfolio Management.
- In-depth understanding of Demand, Project, Portfolio, Program, and Resource Management processes.
- Proven expertise in ServiceNow configuration and development.
- Proficiency in JavaScript and ServiceNow scripting.
- Experience working with Flow Designer, IntegrationHub, REST/SOAP APIs, and system integrations.
- Knowledge of ServiceNow security models, access control lists (ACLs), update sets, and deployment best practices.
- Excellent communication skills and ability to collaborate effectively with stakeholders.

Preferred Qualifications and Additional Information

A bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field is preferred.

NTT DATA Business Solutions is a rapidly growing international IT company and a leading SAP partner. We provide comprehensive services ranging from business consulting to SAP solution implementation, including hosting and support. Our commitment is to transform SAP solutions into tangible business value for our clients.

This role offers the opportunity to work in a dynamic environment with a global team, contributing to innovative projects that drive strategic portfolio management excellence.