Lead SQA Automation Analyst

Contour Software, a subsidiary of Constellation Software Inc., has grown rapidly to over 2,000 employees across Karachi, Lahore, and Islamabad within 14 years. As part of a global software conglomerate operating in more than 100 countries, Contour offers professionals the chance to develop long-term careers working on a diverse range of market-leading enterprise solutions. The company supports divisions worldwide, fostering a dynamic environment driven by global expansion. Within Contour, Computrition—a member of the Jonas Operating Group—provides enterprise software focused on foodservice and nutrition management, covering areas such as food production, inventory control, nutrition care, retail Point-of-Sale systems, and healthcare room service management.

We are looking for a Lead Automation Analyst to take ownership of the end-to-end automation strategy. This includes designing automation frameworks, integrating pipelines, and improving defect detection. The role is critical in reducing manual testing efforts, enhancing CI/CD pipeline efficiency, and ensuring quality during UI migration and AWS readiness projects. The successful candidate will be based in one of Contour’s offices in Karachi, Lahore, or Islamabad and will collaborate closely with the division’s R&D team.

Key Responsibilities
- Develop and maintain UI automation frameworks using Playwright (JavaScript).
- Convert manual tests and user stories into automated test cases using scalable design patterns such as Page Object Model or Component Model.
- Focus automation efforts on critical workflows to reduce regression risks.
- Quickly debug failing tests and work with developers to identify and resolve root causes.
- Identify and stabilize flaky tests to improve overall test reliability.
- Integrate automated tests into Azure DevOps CI/CD pipelines to ensure rapid and reliable feedback.
- Support AWS readiness initiatives by utilizing service mocks, dashboards, and observability tools.
- Collaborate with developers, QA engineers, and product managers to align testing priorities and maintain traceability between user stories, manual tests, and automation.
- Promote QA best practices and provide mentorship to team members.

Required Qualifications
- Bachelor’s degree in Computer Science, Software Engineering, or a related field.
- Minimum 5 years of professional experience in QA, with at least 3 years specializing in UI automation.
- Strong expertise in Playwright and API automation using Postman and Newman.
- Hands-on experience with BrowserStack or similar cross-browser and device testing platforms.
- Proven ability to implement and manage automation processes effectively.
- Proficient in DOM inspection, selectors, and browser debugging techniques.
- Experience integrating automation within Azure DevOps pipelines.
- Familiarity with Git workflows and working in distributed teams.
- Excellent written and verbal communication skills in English.
- High attention to detail with strong organizational and time management abilities.
- Solid understanding of software testing methodologies and the software development lifecycle (SDLC).
- Ability to work independently and manage priorities efficiently.

Preferred Qualifications and Benefits
Contour offers a competitive salary along with performance-based bonuses. Employees receive comprehensive medical coverage for themselves and their dependents, including parents. Additional benefits include a provident fund, profit-sharing plans for tenured staff, home internet subsidies, conveyance allowances, and company-provided meals. The workplace features child care facilities and recreational areas for in-house activities. Professional development is supported through training budgets and occasional on-shore training opportunities. Contour fosters a friendly, inclusive work environment that values diversity and respect. Leave encashment options are also available.

Contour is dedicated to creating a respectful and inclusive workplace that embraces diverse perspectives and experiences. Applications from individuals with special needs are actively encouraged, and reasonable accommodations are provided throughout the recruitment process. Your unique skills and talents will be welcomed and valued here.