Learning & Organizational Development Specialist

Active8 Wireless serves as the operational backbone for the largest Metro by T-Mobile dealer in the United States, operating from its Karachi office. The team plays a crucial role in managing accounting, reporting, commissions, inventory, surveillance, and other essential functions that ensure seamless business operations. The company emphasizes efficiency, innovation, and data-driven decision-making, continually enhancing systems and workflows to sustain high performance. Employees at Active8 Wireless are recognized for their adaptability, accuracy, and process optimization skills, contributing significantly to the company’s ongoing success. Joining the team means engaging in impactful business activities within a forward-thinking and performance-oriented environment.

Key Responsibilities
- Design, develop, and implement learning initiatives that support organizational goals and employee development.
- Conduct training needs assessments and create comprehensive learning plans tailored to various teams and functions.
- Develop instructional materials, structured content, and assessment tools to facilitate effective learning experiences.
- Manage learning processes, including scheduling and coordinating training sessions and workshops.
- Facilitate training sessions and workshops, providing coaching to enhance skills and support career progression.
- Collaborate with department leaders to align learning strategies with overall business objectives.
- Monitor and evaluate the effectiveness of learning programs using data and participant feedback, refining content and delivery accordingly.
- Maintain accurate learning documentation and records.
- Support change management initiatives and contribute to fostering a culture of continuous improvement and collaboration.

Required Qualifications
- Strong expertise in Training & Development, including needs analysis, program design, and delivery of learning initiatives.
- Proficiency in Learning Management, such as managing learning systems, tracking participation, and evaluating training outcomes.
- Skilled in Instructional Design, capable of developing structured content, learning materials, and assessments for diverse audiences.
- Excellent communication skills to effectively facilitate sessions, present information clearly, and engage stakeholders across the organization.
- Coaching abilities to support individual development, provide constructive feedback, and guide team members through growth and change.
- Bachelor’s degree in Human Resources, Education, Organizational Development, Business, or a related field is preferred.
- Ability to work on-site in Karachi, collaborate with cross-functional teams, and manage multiple projects and deadlines.
- Strong analytical skills with comfort in handling data and reporting, alongside proficiency in common office and collaboration tools.
- Familiarity with change management practices and a commitment to fostering a culture of continuous learning and improvement.

Preferred Qualifications and Benefits
- Experience in corporate learning, organizational development, or HR, particularly within operations or back-office environments, is advantageous.
- The role is full-time and on-site at RJ Mall, Karachi, with shifts available from 3:00 PM to 12:00 AM or 6:00 PM to 3:00 AM, Monday through Saturday.

This position offers the opportunity to contribute directly to a high-impact operational environment while developing professionally in a company dedicated to innovation and excellence.