Customer Service Representatives CSR

Level 3 Back Office Services Pvt Ltd Verified

Karachi , Pakistan

Posted Nov 08, 2019 326 views

PKR. 35,000 - 50,000/Month

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Job Description

Note: This is NOT a Sales Oriented or target based Job. Female candidate would be preferred for this Position who having Strong Communication Skills especially with American Accent.


Company Intro: Level3 Back Office Services is an American Headquartered Company, providing Back Office (PBO) services to the well-Known Telecom Clients for their 600+ retails stores all over the USA.


Objective: The position is primarily responsible for Provide Online Support & Assistance to our Customer and Internal Clients in the USA.  


Responsibilities are included but not limited to;



  • Communicate with Customer and store employees for resolution of issues via emails/calls and ensure the completion of Task

  • Maintain Customer data in master record for future use

  • Maintain and update Customer issues tracker

  • Reporting and coordinating with senior and middle management.


Preferred



  • Minimum Bachelor's degree in sciences or business administration.


 Requirements:



  • Strong verbal and written English communication skills

  • Minimum 02 years of working experience in Back Office Support/ Remote Cutomer Services.

  • Strong quantitative and analytical skills

  • Experienced in International campaign US/UK will be preferred

Job Details

Job Channel:
Total Positions:
10 Posts
Job Shift:
Third Shift (Night)
Job Type:
Department:
HR
Job Location:
Gender:
Female
Age:
20 - 30 Years
Minimum Education:
Bachelors
Degree Title:
Bachelors in Business Administration
Career Level:
Experienced Professional
Experience:
2 Years - 5 Years
Apply Before:
Dec 08, 2019
Posting Date:
Nov 08, 2019
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Level 3 Back Office Services Pvt Ltd

Telecommunication / ISP · 201-300 employees - Karachi

ppLevel 3 Back Office Services Pvt Ltd/p/p

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