Licensing & Property Operations Coordinator

We are seeking a detail-oriented and highly organized Licensing & Property Operations Coordinator with a minimum of two years of relevant professional experience. This role centers on managing licensing coordination, application tracking, professional outbound communication, property-related coordination, record keeping, and administrative operations. It is important to note that this position is not a general customer service or call-center role. The ideal candidate will have hands-on experience in managing administrative workflows, liaising with government agencies and external organizations, maintaining thorough documentation, and ensuring efficient task completion.

Key Responsibilities

Licensing & Application Coordination:
Engage with licensing departments, government agencies, boards, and other entities regarding license applications. Monitor the status of applications, verify document receipt, identify missing items or additional requirements, and confirm license availability and eligibility. Review applications for completeness and follow up until resolution. Manage license renewals and track expiration dates. Maintain accurate records of all licensing activities and keep management updated on progress and outstanding issues.

Professional Phone & Follow-Up Coordination:
Conduct professional outbound calls to government bodies, licensing agencies, professional organizations, and third parties. Follow up on applications, documents, approvals, and pending requirements. Obtain clear and complete information during calls, communicating effectively with agents, brokers, attorneys, banks, mortgage companies, contractors, and vendors. Keep detailed notes of conversations, requirements, and next steps. Persistently follow up until matters are resolved or escalated appropriately.

Property & Real Estate Coordination:
Manage property showing requests and scheduling. Coordinate with real estate agents, brokers, and property representatives to confirm availability and set appointments. Collect property requirements such as location, size, features, and amenities. Assist with property searches and maintain organized records of inquiries, appointments, and follow-ups. Collaborate with attorneys, mortgage companies, banks, insurance providers, contractors, and other stakeholders as needed.

Documentation & Administrative Operations:
Maintain accurate and organized company records, including CRM updates, task management systems, spreadsheets, and internal documentation. Track deadlines, renewal dates, and pending tasks to ensure timely completion. Prepare clear internal notes and status reports. Work collaboratively with other departments for additional information or action and escalate unresolved issues when necessary. Perform other related administrative duties as assigned.

Required Qualifications

- Minimum of 2 years of relevant professional experience in licensing, compliance, administrative operations, legal support, real estate administration, property management, mortgage/banking coordination, government applications, or closely related fields
- Strong spoken and written English communication skills
- Excellent professional telephone communication and outbound calling experience
- Proven ability to manage multiple ongoing tasks, documentation, deadlines, and follow-ups
- Strong attention to detail and organizational skills
- Experience handling deadline-sensitive tasks and follow-ups
- Ability to communicate professionally with government agencies and external organizations
- Proficient internet research skills
- Ability to work independently, take ownership of tasks, and solve problems effectively
- Comfortable using CRM systems, spreadsheets, email, online portals, and document management tools
- Skilled at obtaining specific and accurate information during professional calls and maintaining detailed notes and records

Important Note: Candidates with experience limited to basic customer service, call-center support, chat support, or telemarketing will not be considered suitable for this role.

Compensation and Work Location

- Pay: Starting from Rs0.10 per month
- Work Location: In-person

This position offers a valuable opportunity to contribute to a dynamic team by managing critical licensing and property operations with professionalism and precision.