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Job Description

  • Effective Complaint Logging and Management as per the defined SOP.
  • Report and Follow to Sort out bottle necks to resolve customer problems and to achieve their satisfaction
  • Collaborating with other departments to ensure the CRM strategy works well for every aspect of the business
  • Keeping check and balance of field staff's daily activities
  • Conduct customer surveys and taking corrective actions to improve on highlighted deficiencies
  • Correction of services Data, as per the Team feedback.
  • Issuance and Tracking of Preventive Services. Correction of services Data, as per the Team feedback. Supervise and Track Customer Data update.
  • Account Management of each Customers .
  • Tracking and Reporting frequent and repetitive Complaints.
  • Tracking and logging Team response to internal and external Customers.
  • Must Have good communication skills

Job Details

Total Positions:
2 Posts
Job Shift:
First Shift (Day)
Job Type:
Department:
CRM Team
Job Location:
Bahadurabad, Karachi, Pakistan
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Entry Level
Minimum Experience:
1 Year
Apply Before:
Mar 10, 2020
Posting Date:
Feb 10, 2020
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Limton Customer Care

Information Technology · 101-200 employees - Karachi

LIMTON a century old name is the pioneer in the business of Time Management, Access Control and Auto Identification LIMTON Innovative Systems partners with its clients to deliver technically superior workforce management solutions by offering time and attendance, labor tracking, and data collection ...Read More

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