Posted Feb 15, 2020
- Entry-level position in System Support Department reporting directly to Team Lead – Hardware Support.
- Responsible for on-site complaint handling, carrying out maintenance services on machines installed at client end.
- Should have good command on computers, Microsoft windows and software installation.
- Work closely with Hardware Support Coordinator and CRM Team.
- Responsible to provide on-site support, complaint handling and preventive services for contract and warranty clients.
- Responsible to follow and recover outstanding payments and Tax Challans.
- Responsible to follow clients on SLA renewal.
- Responsible to share visit details with Team Lead and coordinator and also update all details in CRM software
Skills
Job Details
Limton Customer Care
LIMTON a century old name is the pioneer in the business of Time Management, Access Control and Auto Identification LIMTON Innovative Systems partners with its clients to deliver technically superior workforce management solutions by offering time and attendance, labor tracking, and data collection solutions. Utilizing hardware, software, and business processes, LIMTON?S solutions set out to empower customers to focus more on their core business, in turn simplifying the management of their workforce and business processes. LIMTON is an SI (system integrators) company, that focus to deliver business solutions rather selling hardware, with innovative attitude, customer focused sales strategies and satisfying after sales support, LIMTON has developed a vast clientele of over 7000, all over the Pakistan LIMTON has its central office in Karachi, and branch offices in Lahore and Islamabad, LIMTON venture with most of the leading international brand to deliver the state of the Art technologies in our region, and have been successful to be the sole and authorized distributors of those brands, ensuring the best level of support and innovation to its clients.
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