Posted Aug 28, 2021 4 views
- Should work to get a firm command on all computerized hardware and middleware being offered by Limton
- To provide online/telephonic support to System Engineers / BOs' Engineer for complaint rectification (Where Required)
- In critical and/or complex cases, visit client site personally to resolve issues in installation or compliant rectification
- Responsible for documentation of feedback received from engineers for various hardware and various reported problems
- Play important role in development of FAQs for all hardware
- Must support with his technical expertise as and when require for the maintenance/repair of different inhouse Equipment
- Must play his due role in improving the service standard by improving the standard of engineers and technicians through continuous & proper trainings on all hardware & middleware
- Should be able to fill-in for other coordinators incase of any absence (if required)
- Responsible to provide feedback to HOD and Management about issues related to hardware so the same can be taken up.
- Responsible to develop a team of resident engineers who should have complete command on main product lines (computer interfaced) offered by Limton and who can fully support engineers and customers to resolve their technical queries
Job Details
Limton Customer Care
LIMTON a century old name is the pioneer in the business of Time Management, Access Control and Auto Identification LIMTON Innovative Systems partners with its clients to deliver technically superior workforce management solutions by offering time and attendance, labor tracking, and data collection solutions. Utilizing hardware, software, and business processes, LIMTON?S solutions set out to empower customers to focus more on their core business, in turn simplifying the management of their workforce and business processes. LIMTON is an SI (system integrators) company, that focus to deliver business solutions rather selling hardware, with innovative attitude, customer focused sales strategies and satisfying after sales support, LIMTON has developed a vast clientele of over 7000, all over the Pakistan LIMTON has its central office in Karachi, and branch offices in Lahore and Islamabad, LIMTON venture with most of the leading international brand to deliver the state of the Art technologies in our region, and have been successful to be the sole and authorized distributors of those brands, ensuring the best level of support and innovation to its clients.
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