Posted Jan 14, 2026 4934 views
The Customer Service Officer will be responsible for delivering high-quality customer service, handling front-desk operations, and ensuring a smooth banking experience for clients. Key responsibilities include:
Assisting customers with account opening, deposits, withdrawals, and general banking queries.
Managing customer complaints professionally and providing timely resolutions.
Maintaining accurate records, documentation, and compliance with banking policies and regulatory requirements.
Cross-selling banking products based on customer needs.
Ensuring excellent service standards and maintaining strong customer relationships
Skills
Job Details
LOLC Microfinance Bank
LOLC Microfinance Bank was formerly known as Pak Oman Microfinance Bank Limited (the Bank) that was incorporated on 09 March 2006 as a public limited company under Companies Ordinance, 1984 (Repealed with the enactment of the Companies Act, 2017 on 30 May 2017) and was granted a license by the State Bank of Pakistan (SBP) on 12 April 2006.
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