eCommerce Customer Support Expert

LumiMinds Verified

Lahore , Pakistan

Posted Nov 13, 2020 245 views Report Job

PKR. 60,000 - 80,000/Month

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Job Description

  • UK Based firm is looking for Customer Support Representatives for its office Located in Lahore.
  • Excellent English speaking and listening skills and those who can work with team members.
  • IELTS certification will be a plus point. Reply to emails and calls professionally to provide information about products and services, process orders, handle complaints, problem solving etc.
  •  Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
  • Process orders, forms and applications. Follow up to ensure that appropriate actions were taken on customers’ requests.

Requirements:

  • Must have good written and spoken knowledge of English language
  • Must have at least 4 year of customer services experience
  • Strong phone contact handling skills and active listening
  • Excellent communication and presentation skills
  • Customer orientation and ability to adapt/respond to different types of characters
  • Ability to multi-task, prioritize, and manage time effectively

Job Details

Industry:
Total Positions:
1 Post
Job Shift:
Second Shift (Afternoon)
Job Type:
Job Location:
Gender:
Male
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Minimum Experience:
4 Years (customer service)
Apply Before:
Dec 14, 2020
Posting Date:
Nov 13, 2020
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LumiMinds

Services · 11-50 employees - Lahore

pRoyal Bathrooms is an online retail business operating in Birmingham, United Kingdom./p

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