Posted Mar 14, 2024 845 views
- This role is a combination of IT project coordinator and account manager.
- Operate as the lead point of contact for any and all matters specific to your accounts.
- Building and maintaining strong, long-lasting customer relationships·
- Overseeing customer account management, including negotiating contracts and agreements to maximize profits·
- Develop trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors·
- Manage all resource requirements for your accounts·
- Coordinate with the people serving your accounts and hold regular check-up meetings·
- Collect monthly hours from the resources and submit the billing hours to the finance department·
- Build and keep updated documented information on all the resources for your account·
- Coordinate with the recruitment, human resources, and the network department to effectively serve your accounts·
- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders·
- Develop new business with existing clients·
- Prepare reports and account status·
- Assist with challenging client requests or issue escalations as needed
𝐎𝐭𝐡𝐞𝐫𝐬:·
- Proven work experience as an Account
- Manager, Key Account Manager, Sales Account Manager, Junior Account Manager, or relevant role·
- Demonstrate ability to communicate, present and influence key stakeholders at all levels of the organization, including executive and C-level·
- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail·
- Excellent listening, negotiation, and presentation abilities·
- Strong verbal and written communication skills
Skills
Job Details
Macrosoft Pakistan (Pvt.) Ltd.
Macrosoft is a leading-edge software design and development company. It has a powerful combination of business experience and technological expertise that provides clients best-in-class solutions in software development projects. Macrosoft delivers high-quality, cost-effective, full lifecycle solutions to complex software development projects. The company has over a decade of successful engagements and over 150 professionals working for an exceptional client list. Macrosoft's highly qualified and professional development teams can address the entire development lifecycle, from business process engineering and system architecture design through final system hosting and maintenance. Macrosoft maintains a leading edge in software technology allowing the company to design new systems efficiently and rapidly and successfully integrate those new system capabilities in complex business and IT environments
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