Manager – Performance & Talent

At PwC, the Talent and Development team is dedicated to identifying, deploying, training, and enabling talent to foster continuous learning and professional growth. This team collaborates with subject matter experts and project groups to develop strategies that effectively locate, assess, and train employees in alignment with market trends and the firm’s strategic goals. The Performance Management function focuses on optimizing organizational performance through data analysis and strategic planning, helping businesses identify improvement areas and implement strategies to enhance efficiency and effectiveness.

The Manager – Performance & Talent will lead the design and execution of firm-wide performance and talent management initiatives across Pakistan. This role works closely with the Human Capital (HC) team to strengthen performance frameworks, succession planning, talent assessment, competency development, employee feedback, and change adoption. Using data-driven insights, the manager will enhance organizational capability and improve the overall employee experience.

Key Responsibilities

- Lead the annual performance management cycle, including goal setting, evaluation timelines, calibration sessions, feedback processes, compliance monitoring, and leadership reporting.
- Design and continuously refine performance frameworks, KPI structures, rating methodologies, governance mechanisms, and supporting guidelines aligned with business priorities.
- Drive succession planning and talent review processes by identifying critical roles, assessing successor readiness, maintaining talent pipelines, and facilitating leadership discussions on talent.
- Plan and deliver talent assessments, development centres, 360-degree feedback, and leadership or behavioral competency initiatives to identify strengths, development needs, and high-potential employees.
- Translate people strategy and organizational priorities into practical talent programs, development interventions, and measurable action plans.
- Lead change management and adoption efforts for new people processes and technologies through stakeholder engagement, communications, workshops, training sessions, and supporting toolkits.
- Develop dashboards and management reports that consolidate performance, talent, engagement, and assessment data into actionable insights for leadership decision-making.
- Manage the Performance & Talent project portfolio, ensuring clear governance, resource coordination, milestone tracking, quality delivery, and alignment with local and global timelines.
- Build strong relationships with business leaders, HC teams, and external partners while coaching team members and promoting continuous improvement across the function.

Required Qualifications

- Minimum of 5 years of relevant experience in performance management, talent management, organizational development, people consulting, or related fields.
- Proven track record of managing cross-functional projects and engaging senior stakeholders effectively.
- Bachelor’s degree in Human Resources, Business Administration, Psychology, Organizational Development, or a related discipline.
- Strong skills in performance management, succession planning, talent reviews, and assessment methodologies.
- Competency in designing frameworks, facilitating initiatives, and managing change.
- Proficiency in people analytics, dashboard creation, and executive-level reporting.
- Experience in project governance, stakeholder management, and cross-functional collaboration.
- Excellent communication, problem-solving, coaching, and team leadership abilities.

Preferred Qualifications and Additional Skills

- A relevant master’s degree is preferred.
- Familiarity with advanced skills such as AI fluency, data-driven decision-making, continuous learning, and digital tooling is advantageous.
- Strong adaptability, emotional regulation, empathy, and confidentiality handling are valued.
- Experience in career development, employee performance management, and HR project management will be beneficial.

This role offers the opportunity to lead impactful talent and performance initiatives within a dynamic, global professional services environment, contributing to both organizational success and individual employee growth.