Manager – Program Delivery

Pakistan Digital Authority is seeking an experienced Manager – Program Delivery to lead the execution and successful implementation of digital transformation projects in Islamabad. This role focuses on ensuring that digital solutions are delivered on time, within scope, budget, and quality standards. The ideal candidate will have hands-on experience managing technology-enabled initiatives, coordinating cross-functional teams, mitigating delivery risks, and collaborating with government stakeholders and vendors to drive impactful digital programs.

Key Responsibilities
Develop and manage detailed implementation plans, including delivery schedules, milestones, resource allocation, and project dependencies for assigned digital initiatives. Oversee end-to-end delivery of digital solutions, covering requirements finalization, development, integration, testing, deployment, and operational handover. Collaborate closely with technical teams, solution architects, product managers, vendors, and government stakeholders to ensure steady progress. Translate program objectives and sector needs into actionable workstreams, tasks, and measurable deliverables. Facilitate sprint reviews, delivery meetings, milestone assessments, and implementation workshops as necessary. Monitor progress against plans, identify risks and issues, and implement corrective measures promptly. Maintain comprehensive project documentation such as risk registers, issue logs, dependency trackers, change requests, and decision records. Coordinate user acceptance testing, implementation readiness, training sessions, stakeholder onboarding, and solution adoption activities. Support engagement with government entities, including ministries, departments, and implementing agencies. Oversee vendor deliverables, contractual milestones, and quality of implementation. Prepare progress dashboards, management reports, meeting briefs, and escalation notes. Ensure all delivery documentation and approvals comply with PDA’s governance and reporting standards. Assist with budget monitoring, procurement coordination, and project closure processes.

Required Qualifications
A Bachelor’s degree in Computer Science, Information Technology, Engineering, Project Management, Business Administration, or a related field is required. Professional certifications such as PMP, PRINCE2, Agile, Scrum, or equivalent are preferred.

Experience
Candidates should have 8 to 10 years of relevant experience in project or program management, with proven expertise in delivering digital or technology-enabled solutions. Experience managing digital solution implementation from planning through deployment and operational transition is essential. Prior involvement in government digital transformation initiatives, public-sector IT programs, or complex multi-stakeholder environments is highly desirable. Experience coordinating software development, systems integration, platform implementation, or digital service delivery teams is expected. Proven ability to work effectively with external vendors, technical delivery teams, and business stakeholders is required.

Required Skills & Competencies
Strong skills in project planning, execution, scheduling, and milestone management are critical. A practical understanding of software development and digital solution implementation lifecycles is necessary. Familiarity with Agile, Scrum, Waterfall, and hybrid delivery methodologies is important. Expertise in risk, issue, dependency, and change management is required. The ability to coordinate technical and non-technical stakeholders effectively is essential. Proficiency in Microsoft Project, Jira, Azure DevOps, Excel, PowerPoint, and delivery reporting tools is expected. Strong analytical, documentation, and problem-solving capabilities are important. The candidate must be able to manage competing priorities and deliver results under tight deadlines while maintaining high standards of integrity, accountability, and attention to detail.

Applications will be accepted for 15 days from the date of publication, with the possibility of extension until the position is filled. Interested candidates should refer to the official Pakistan Digital Authority careers page for further details.