Manager E- Commerce

Chase Plus is seeking a skilled and results-oriented E-Commerce professional to lead its digital operations. The ideal candidate will be responsible for driving online sales growth while enhancing the overall customer shopping experience. This role requires a strategic thinker with hands-on experience managing e-commerce platforms, digital marketing initiatives, and customer support technologies to ensure seamless operations and increased profitability.

Key Responsibilities

- Manage all aspects of E-Commerce operations, including online sales and digital platforms.
- Develop and implement strategies aimed at increasing online revenue and profitability.
- Oversee AI Assistants, Chatbots, and other digital customer support tools to improve service efficiency.
- Handle product listings, inventory management, and order fulfillment processes to ensure accuracy and timeliness.
- Coordinate digital marketing campaigns, SEO efforts, and online promotions to boost traffic and sales.
- Monitor sales performance, customer engagement metrics, and operational KPIs to identify opportunities for improvement.

Required Qualifications

- Bachelor’s or Master’s degree in Business, Marketing, or a related field.
- 4 to 7 years of relevant experience in E-Commerce.
- Strong knowledge of E-Commerce platforms, digital marketing strategies, and analytics tools.
- Excellent leadership abilities, with strong communication and analytical skills.

Preferred Qualifications

- Experience working within the Retail or FMCG industry is highly preferred.

This position offers the opportunity to play a pivotal role in shaping the digital commerce strategy of Chase Plus, contributing directly to the company’s growth and customer satisfaction.