Manager Operations

This position is responsible for ensuring the smooth and efficient operation of hospital support services through effective staff management, coordination of medical coverage, and oversight of equipment and facility maintenance. The role requires close collaboration with multiple departments to maintain daily operational flow and compliance with regulatory standards. Reporting directly to the Medical Director, the successful candidate will work on-site, providing hands-on leadership and support to various teams within the hospital.

Key Responsibilities

Prepare and manage the monthly duty roster for all hospital staff, ensuring adequate coverage and balanced workloads across departments. Coordinate locum and on-call doctor schedules, securing necessary approvals from management to maintain continuous medical service availability. Arrange for the maintenance and repair of biomedical equipment, including operating theatre lights, lamps, and monitors, as well as building-related repairs such as electrical and carpentry work. Maintain strong relationships with vendors and suppliers, obtain quotations, and manage procurement processes, ensuring all purchases are properly documented with receipts. Keep accurate stock records of consumables and supplies to prevent shortages and support uninterrupted operations. Supervise front desk and support staff by managing attendance and leave records, ensuring compliance with hospital policies and adequate staffing levels. Assist in hospital licensing and regulatory documentation to ensure the facility meets all legal and quality standards. Provide daily operational reports to the Medical Director, highlighting current status, challenges, and any required actions.

Required Qualifications

Proven experience in hospital administration or healthcare facility management is essential. Strong organizational skills with the ability to manage multiple tasks and coordinate diverse teams effectively. Knowledge of biomedical equipment maintenance and basic building repair coordination is required. Experience in vendor management, procurement, and inventory control is necessary. Familiarity with hospital regulatory requirements and licensing documentation processes is important. Excellent communication skills and the ability to collaborate with both medical and support staff are critical for success in this role.

Preferred Qualifications and Benefits

Previous experience working directly within a hospital environment is highly desirable. The ability to work effectively in a fast-paced, on-site setting is important. This role offers opportunities for professional development and the chance to contribute meaningfully to the continuous improvement of hospital operations. The ideal candidate will be proactive, detail-oriented, and capable of managing both personnel and resources efficiently to support the hospital’s mission of delivering high-quality healthcare.